Discover Yahoo! With Your Friends

Explore news, videos, and much more based on what your friends are reading and watching. Publish your own activity and retain full control.

To get started, first

YOUR FRIENDS' ACTIVITY

    Another Good Year for Plumbs Happy Customers

    PRWeb – Fri, Feb 24, 2012

    The results are in for Plumbs’ 2011 Customer Satisfaction Survey and it’s a resounding thumbs-up for the Home Consultant team.

    (PRWEB UK) 24 February 2012

    In a recent survey, Loose Covers, Curtains and Reupholstery specialists Plumbs, asked their customers about their experience of the company’s unique in-home service. Despite excellent results in 2010, Plumbs continue to increase their popularity with 9 out of 10 customers happy to recommend their services to a friend or family member.

    96.7% of customers expressed their satisfaction with the end product they received, many offering good testimonials and comments of thanks for the Plumbs team.

    But it was the Plumbs Home Consultant Team who came out on top in the customers’ experience. Consultants were most often described as helpful, efficient and friendly, and 93% scored highly in overall customer satisfaction.

    Sarah Page, Managing Director, expresses her delight: “When my mother Ann Plumb first introduced our Home Consultant Service, she insisted they must be honest, trustworthy and of a warm and friendly nature. Exactly the sort of person I'd be pleased to invite into my own home.” She continues, “It is a real pleasure to hear that customers are receiving helpful, friendly advice and feel at ease with their local Consultant.”

    The role of a Plumbs Home Consultant is to arrange a convenient time to visit the customer in their own home and offer free, no-obligation advice and expertise on their fabric choices. Customers have relished the chance to view the Plumbs fabric range at their own pace, against their existing home décor.

    Mrs Garside from Stanwick, a Plumbs customer, explains more, “It was fun choosing fabrics in my own house. My Consultant was really helpful when it came to looking at co-ordinating fabrics for my sofa and scatter cushions. A really great service from all.”

    Plumbs have worked hard to source a wide range of quality fabrics to cater for every taste. Their work seems to have paid off, with the number of customers requesting a greater fabric choice decreasing since 2010.

    Despite the good results from this most recent survey, Plumbs endeavour to continue raising the satisfaction of their customers and are constantly searching for new avenues to enhance customer experience.

    About Plumbs:

    Plumbs have around 150 Home Consultants who will visit homes free of charge. The Home Consultants can recommend an appropriate loose covers solution and advise on room colour co-ordination and any other home furnishings such as upholstery, lose covers for sofas, cushion covers and curtains.

    Plumbs have over 350 different upholstery fabric designs and colours to choose from, and a range of materials to suit any piece of furniture.

    For further information please contact: Hannah Jones on 01772 838 301 or email hjones(at)plumbs(dot)co(dot)uk

    ###

    Hannah Jones
    Plumbs Ltd
    01772 838 301
    Email Information


     

    There are no comments yet

    [ [ [['Connery is an experienced stuntman', 2]], 'http://yhoo.it/KeQd0p', '[Slideshow: See photos taken on the way down]', ' ', '630', ' ', ' ', ], [ [['Connery is an experienced stuntman', 7]], ' http://yhoo.it/KpUoHO', '[Slideshow: Death-defying daredevils]', ' ', '630', ' ', ' ', ], [ [['know that we have confidence in', 3]], 'http://yhoo.it/LqYjAX ', '[Related: The Secret Service guide to Cartagena]', ' ', '630', ' ', ' ', ], [ [['We picked up this other dog and', 5]], 'http://yhoo.it/JUSxvi', '[Related: 8 common dog fears, how to calm them]', ' ', '630', ' ', ' ', ], [ [['accused of running a fake hepatitis B', 5]], 'http://bit.ly/JnoJYN', '[Related: Did WH share raid details with filmmakers?]', ' ', '630', ' ', ' ', ], [ [['accused of running a fake hepatitis B', 3]], 'http://bit.ly/KoKiqJ', '[Factbox: AQAP, al-Qaeda in Yemen]', ' ', '630', ' ', ' ', ], [ [['have my contacts on or glasses', 3]], 'http://abcn.ws/KTE5AZ', '[Related: Should the murder charge be dropped?]', ' ', '630', ' ', ' ', ], [ [['have made this nation great as Sarah Palin', 5]], 'http://yhoo.it/JD7nlD', '[Related: Bristol Palin reality show debuts June 19]', ' ', '630', ' ', ' ', ], [ [['have made this nation great as Sarah Palin', 1]], 'http://bit.ly/JRPFRO', '[Related: McCain adviser who vetted Palin weighs in on VP race]', ' ', '630', ' ', ' ', ], [ [['A JetBlue flight from New York to Las Vegas', 3]], 'http://yhoo.it/GV9zpj', '[Related: View photos of the JetBlue plane in Amarillo]', ' ', '630', ' ', ' ', ], [ [['the 28-year-old neighborhood watchman who shot and killed', 15]], 'http://news.yahoo.com/photos/white-house-stays-out-of-teen-s-killing-slideshow/', 'Click image to see more photos', 'http://l.yimg.com/cv/ip/ap/default/120411/martinzimmermen.jpg', '630', ' ', 'AP', ], [ [['Titanic', 7]], 'http://news.yahoo.com/titanic-anniversary/', ' ', 'http://l.yimg.com/a/p/us/news/editorial/b/4e/b4e5ad9f00b5dfeeec2226d53e173569.jpeg', '550', ' ', ' ', ], [ [['He was in shock and still strapped to his seat', 6]], 'http://news.yahoo.com/photos/navy-jet-crashes-in-virginia-slideshow/', 'Click image to see more photos', 'http://l.yimg.com/cv/ip/ap/default/120406/jet_ap.jpg', '630', ' ', 'AP', ], [ [['xxxxxxxxxxxx', 11]], 'http://news.yahoo.com/photos/russian-grannies-win-bid-to-sing-at-eurovision-1331223625-slideshow/', 'Click image to see more photos', 'http://l.yimg.com/a/p/us/news/editorial/1/56/156d92f2760dcd3e75bcd649a8b85fcf.jpeg', '500', ' ', 'AP', ] ]
    [ [ [['did not go as far his colleague', 8]], '29438204', '0' ], [ [[' the 28-year-old neighborhood watchman who shot and killed', 4]], '28924649', '0' ], [ [['because I know God protects me', 14], ['Brian Snow was at a nearby credit union', 5]], '28811216', '0' ], [ [['The state news agency RIA-Novosti quoted Rosaviatsiya', 6]], '28805461', '0' ], [ [['measure all but certain to fail in the face of bipartisan', 4]], '28771014', '0' ], [ [['matter what you do in this case', 5]], '28759848', '0' ], [ [['presume laws are constitutional', 7]], '28747556', '0' ], [ [['has destroyed 15 to 25 houses', 7]], '28744868', '0' ], [ [['short answer is yes', 7]], '28746030', '0' ], [ [['opportunity to tell the real story', 7]], '28731764', '0' ], [ [['entirely respectable way to put off the searing constitutional controversy', 7]], '28723797', '0' ], [ [['point of my campaign is that big ideas matter', 9]], '28712293', '0' ], [ [['As the standoff dragged into a second day', 7]], '28687424', '0' ], [ [['French police stepped up the search', 17]], '28667224', '0' ], [ [['Seeking to elevate his candidacy back to a general', 8]], '28660934', '0' ], [ [['The tragic story of Trayvon Martin', 4]], '28647343', '0' ], [ [['Karzai will get a chance soon to express', 8]], '28630306', '0' ], [ [['powerful storms stretching', 8]], '28493546', '0' ], [ [['basic norm that death is private', 6]], '28413590', '0' ], [ [['songwriter also saw a surge in sales for her debut album', 6]], '28413590', '1', 'Watch music videos from Whitney Houston ', 'on Yahoo! Music', 'http://music.yahoo.com' ], [ [['keyword', 99999999999999999999999]], 'videoID', '1', 'overwrite-pre-description', 'overwrite-link-string', 'overwrite-link-url' ] ]

    News For You

    Loading...