Posts by David Kerley, Matt Hosford and Alexandra Dukakis
- Power Players7 mths ago
As is tradition, many are taking to the air this holiday season. And while passengers are sprinting down crowded terminals to catch flights, little do they know all that’s happening behind the scenes to pull off their plane’s quick turnaround.
With a full-access pass from United Airlines, “Power Players” learned how “hot bags,” “magic carpet slides” and command centers managing crews at Chicago’s O’Hare Airport get planes back in the air when the clock is ticking.
When a plane with a quick turnaround lands, bags are pulled by crewmembers before passengers even set foot in the terminal. And if a passenger also has a close connecting flight, their bag is labeled a “hot bag,” and pulled by crewmembers for immediate transport.
“These [bags] are the connecting flights, these are the ones of passengers who have to rush to the gate,” United crewmember Scott Charmelo explained. “This one goes out at 12:37pm; we have a 60-minute window.”