BlackBerry service outage hits Europe [updated]

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BlackBerry Service Outage Europe

BlackBerry Curve

BlackBerry subscribers using Vodafone in Europe, the Middle East and Africa were hit with a service outage on Friday morning that left many with no access to data services. Vodafone confirmed the outage to ZDNet but did not indicate what might have caused the service interruption. “We are aware that some BlackBerry customers are experiencing issues,” Vodafone said in a statement. “Vodafone is working closely with Research in Motion (RIMM) to restore full service as soon as possible.” Email, BlackBerry Messenger and other key services were all impacted by the outage, and Vodafone has subsequently told TechCrunch that service is in the process of being restored.

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UPDATE: RIM has issued a statement confirming that the issue lies with Vodafone and it is supporting the carrier’s efforts to restore service:

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All BlackBerry services are operating normally but we are aware that a wider Vodafone service issue is impacting some of our BlackBerry customers in Europe, Middle East and Africa. We are supporting Vodafone’s efforts to resolve the issue as soon as possible.


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