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YOUR FRIENDS' ACTIVITY

    BlackBerry services hit in Latin America, India

    By CASSANDRA VINOGRAD - Associated Press | AP – Tue, Oct 11, 2011

    LONDON (AP) — BlackBerry's woes spread on Tuesday as the smartphone's maker reported service disruptions for a second straight day in Europe, the Middle East and Africa and fresh problems in Latin America and India.

    Research in Motion Ltd., which makes BlackBerry devices, acknowledged there were ongoing problems Tuesday, hours after it said services were operating normally and the cause of delays in subscriber services a day earlier had been resolved.

    "Some users in Europe, the Middle East and Africa, India, Brazil, Chile, and Argentina are experiencing messaging and browsing delays," the company said in a statement, adding that it is "working to restore normal service as quickly as possible."

    Research in Motion Ltd. also apologized for "any inconvenience," as Twitter and the Internet lit up with condemnation over a delayed response to problems some users had reported for hours.

    In Britain, Vodafone UK told customers via Twitter that service was not fully restored. Rival T-Mobile UK blamed "a European-wide outage on the BlackBerry network" which it said was affecting all mobile operators. There were also reports of problems elsewhere in Europe, such as Spain.

    In addition, the disruptions were experienced in the Middle East and Africa.

    Etisalat, which operates in the United Arab Emirates, apologized for "the further interruption" to Blackberry services, "once again due to RIM problems."

    And Kenya's Safaricom Ltd. said on Twitter that its Blackberry customers were experiencing a "technical fault," while South Africa's Vodacom told subscribers the issues were affecting multiple networks and countries.

    There were no reports of any problems in the U.S.

    Angry smartphone users took to Twitter to vent frustration with the company and bemoaned the loss of their messaging capabilities, questioning why the company took so long to restore services.

    ___

    Cassandra Vinograd can be reached at http://twitter.com/CassVinograd

     

    16 comments

    • Lloyd
      Lloyd  •  7 mths ago
      Nice to see all the Apple lover putting down the BB. A couple service disruptions a year for the BB and the media is all over them. On a DAILY basis I am with Iphone users you can't get email or texting because the applt network isn't working..but my BB always seems to be getting its messages, texts, and RRS feeds just fine. Apple fans just refuse to admit that Apple products are not perfect - but then every 6-months go out and buy the new improved verision, do I hear Iphone 4 (basically a software upgrade) and by Xmas the Iphone 5.

      Sorry to tell the truth, but BB's are FARRRRRRR more reliable when it comes to the intended use of a phones. If you really want to spend your time surfing the net on your 4 inch Iphone screen enjoy yourself, I will use my laptop.

      Apples only real claim to fame are all the apps, but how many apps do you need to tell you the temp or road conditions - one. By the way, the Apple app store is soon to be oblolete (as are all app stores), html 5 is here, the web is being redesigned to fit on any screen.

      Jobs (and Gates) are the best marketing geniuses of our time, although Gates did actually create his own product, whereas Jobs have never actually developed anything, he just knew how to package things so the lemmings of the work would throw their money at him. Sorry to upset Apple fans, but personal computers, user friendly O/S, lap tops, cell phones, MP3 players, and even cell phone apps were ALL invented by other people/organizations.

      Only Lemmings own an over priced Apple product.
    • Liberal
      Liberal  •  7 mths ago
      Smart people own an IPhone.
    • Wiseguy
      Wiseguy  •  7 mths ago
      THIS MAKES SENSE TO ME!!!!!!

      Warren Buffett, in a recent interview with CNBC, offers one of the best
      quotes I've heard in all this drama about the debt ceiling:

      "I could end the deficit in 5 minutes," he told CNBC. "You just pass a law
      that says that anytime there is a deficit of more than 3% of GDP, all
      sitting members of Congress are ineligible for re-election.

      The 26th amendment (granting the right to vote for 18 year-olds) took only
      3 months & 8 days to be ratified! Why? Simple! The people demanded it. That
      was in 1971...before computers, e-mail, cell phones, etc.

      Of the 27 amendments to the Constitution, seven (7) took 1 year or less to
      become the law of the land...all because of public pressure.

      I'm asking each addressee to forward this email to a minimum of twenty
      people on their address list; in turn ask each of those to do likewise.

      In three days, most people in The United States of America will have the
      message. This is one idea that really should be passed around.
    • SamM
      SamM  •  7 mths ago
      With reference to: Solar Activity
      This is a real issue only to get worse in the coming months. The solar activity has been the highest I have witnessed in my whole life. The strange thing is that it was very calm last year. Be prepared for more of this to come.
    • poker11
      poker11  •  7 mths ago
      I can't tell you how much i now hate my BB. It was great and I've had BB's since 2000 (had the old text pager to start with) -but once you get beyound text/email and phone calls the bb is an old hag. There are far too many other things out there that do that better and faster
    • SamM
      SamM  •  7 mths ago
      I never liked the strawberry network concept anyway. Guess, the US is not affected since they do not monopolize the networks and control them (big Brother style). Maybe it's the Syrian government, with help from the Chinese and the Russian ( ex KGB). Just trying to keep the power and control over the weak masses.
    • Curtis W. R
      Curtis W. R  •  7 mths ago
      Rather sounds like one of the Arab countries that want to monitor BB's encrypted calls is disrupting the network instead. Fortunately for them they don't have to worry about tapping a if-one or Droid.
    • David
      David  •  7 mths ago
      so glad I dumped my POS Storm for a Bionic. BB service sucks. RIM's products suck.
    • BeenThereDoneThat
      BeenThereDoneThat  •  7 mths ago
      Get a Droid or an iPhone, BB is for dinosaurs.
    • A Yahoo! User  •  7 mths ago
      Blackberry is old and outdated, I am going to change my blackberry for an iphone.
    • Wiseguy
      Wiseguy  •  7 mths ago
      THIS MAKES SENSE TO ME!!!!!!

      Warren Buffett, in a recent interview with CNBC, offers one of the best
      quotes I've heard in all this drama about the debt ceiling:

      "I could end the deficit in 5 minutes," he told CNBC. "You just pass a law
      that says that anytime there is a deficit of more than 3% of GDP, all
      sitting members of Congress are ineligible for re-election.

      The 26th amendment (granting the right to vote for 18 year-olds) took only
      3 months & 8 days to be ratified! Why? Simple! The people demanded it. That
      was in 1971...before computers, e-mail, cell phones, etc.

      Of the 27 amendments to the Constitution, seven (7) took 1 year or less to
      become the law of the land...all because of public pressure.

      I'm asking each addressee to forward this email to a minimum of twenty
      people on their address list; in turn ask each of those to do likewise.

      In three days, most people in The United States of America will have the
      message. This is one idea that really should be passed around.
    • Wiseguy
      Wiseguy  •  7 mths ago
      THIS MAKES SENSE TO ME!!!!!!

      Warren Buffett, in a recent interview with CNBC, offers one of the best
      quotes I've heard in all this drama about the debt ceiling:

      "I could end the deficit in 5 minutes," he told CNBC. "You just pass a law
      that says that anytime there is a deficit of more than 3% of GDP, all
      sitting members of Congress are ineligible for re-election.

      The 26th amendment (granting the right to vote for 18 year-olds) took only
      3 months & 8 days to be ratified! Why? Simple! The people demanded it. That
      was in 1971...before computers, e-mail, cell phones, etc.

      Of the 27 amendments to the Constitution, seven (7) took 1 year or less to
      become the law of the land...all because of public pressure.

      I'm asking each addressee to forward this email to a minimum of twenty
      people on their address list; in turn ask each of those to do likewise.

      In three days, most people in The United States of America will have the
      message. This is one idea that really should be passed around.
    • TheDevilYouSay
      TheDevilYouSay  •  7 mths ago
      My expert opinion is I would suspect that Solar Activity is to blame. Or that your satellites are outdated or are not sheilded enough to withstand the current coronal mass ejections. This is not an isolated case and your entire system is being affected not just one zone or area. You may want to try and reboot your systems.
    • U Know U Like it
      U Know U Like it  •  7 mths ago
      So now those who kidnap you or steal a internal organ in Latin America can get clear service and a better signal
    • U Know U Like it
      U Know U Like it  •  7 mths ago
      Good I hope when someone in India has a problem and they call customer support it is a American that they can not understand,, equal service
    • Big boss
      Big boss  •  7 mths ago
      I am one of blackberry users, I feel that my blackberry is not valuable any more without the operator's service. Two days left without the blackberry service, hope that it will not take more days and the reasons behind this failure can be controlled in the future and avoide further disconnection.
     Post a comment
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