80 cent check typo nearly costs man his home

I would venture that perhaps a real person did not send the notice. It was done by computer program and original payment processed automatically with a machine. Therein may lie the problem with many mega-banks...there is no human element anymore.

Citibank has a well deserved reputation as a dishonest and unresponsive preditor.

I agree ran into a similar problem with Wells Fargo, Said I need to send last payment of 600 dollars for a vehicle and after it was paid they would send me the Title in the mail. Some time passed by and I never got it in the mail, phoned them up and said I still owed 12 cents and that they would charge me late fees of 30 dollars for not making the full ending payment. I was #$%$ spoke to a manager, showed them the letter they had sent not telling me about the darn 12cents, needless to say actually apologized and gave me my title with in 20 mins.

I'm shocked... shocked that BofA could make such an "honest" mistake (sarcasm). This is the same bank that has forged foreclosure documents.

Robert you have called for EXACTLY what we have NOT seen..............JAIL TIME for bank executives not government rewards

I'll drink to that. (And I don't drink.)

liar, they cannot "foreclose on him"

they dont have legal authority to forclose on him, that is an entire legal process and this wouldn get past a court.

@A In theory you are right but in practice B of A and other big banks have a well established reputation for abuse of the legal system. In Florida, where this guy lives, they even had a judge dealing with foreclosures who operated on a "guilty unless proven innocent" basis when people tried to fight them. Many didn't know how and couldn't afford a lawyer and ended up losing even when they had solid proof they were in the right.

so true

That so true!

i originally financed through countrywide, but when they went under i got stuck with these guys. i had a credit card before that with them and that was a nightmare so i knew it was gonna be good times, and it has been just that.

This is another example of media lies and distortion of the truth for their political idealism. In order for this man to qualify for the modification program he had to be past due. So did he really almost lose his home over 80 cents? (Lie) The documents for the trial payment are very clear that they must make the exact payment by a specified time and typo or not, he screwed up. He should feel stupid for not making sure he made the correct amount. I also need to point out that it doesn’t appear he followed the employee’s counsel. The article said the employee told the borrower to mail in the 80 cents and then it says, “"I did everything they told me to," (Lie) Mudie said. "I wrote the check for 80 cents, as crazy as that sounds. I included it with my next payment. They cashed it." (Lie) So which was it? Did he send in a check for 80 cents or did he include it with his next payment? What is unclear is if he included it with his next payment, be it he sent two checks or just made the one check for 80 cents more, did he send it right away or did he wait until the next month to do this? The Customer Service Representative told him to send the 80 cents in. They didn’t say to include it with his next payment so did he really do “everything they told him to”? Also he said they cashed his check but the article says, “But the next month, Bank of America returned the check.” So which is it? Did they cash the check or return the check? If they cashed the check, they can’t return the check. So he was more than 80 cents past due on his mortgage. He can’t type. He paid the bank less than the amount needed to successfully complete the trial payment that shows the bank that he is responsible enough to make payments in the future at that amount. He didn’t follow instructions that he was given. He lied about the bank cashing his check. And all of you people want to condemn the bank that made provisions for his stupidity and bent over backwards to keep him in his home, even though this WILL be an audit exception when the bank is audited. (Because the borrower failed the trial payment plan as agreed upon because he is too stupid to type the correct amount.) The media and the Democrats want you to hate businesses and they do everything in their power to perpetuate that hatred. Yes, even lie.

I believe Wells Fargo is a lesser evil though...

Stay away from ALL the national banks. Go local and/or independent. MUCH better service, and they care about your business.

Chase is even worse. They bought my mortgage a couple years ago and nothing but problems since.