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    Today in Tech

    Comcast to launch $10 internet service for low-income families

    Qualifying families can also purchase a netbook computer for just $149

    While technology relentlessly marches forward, it's important to remember that there are families across the United States who remain without internet service, or even a computer of any kind. As cable and fiber-optic technologies become more widespread, low-income families are left with few choices when it comes to getting online. Comcast hopes to change that by offering internet service for just $10 per month — as well as a discounted netbook computer — to families that qualify. The program is called Internet Essentials, and will be available in all Comcast service areas starting with the upcoming school year.

    About the program
    In order to qualify for the Internet Essentials program, a family must reside within a Comcast service area, have a clean billing record with Comcast, have no current internet service, and have at least one child who receives free lunch through the National School Lunch Program (NSLP). Comcast is using the NSLP requirement to ensure that only low-income families are able to take advantage of the Internet Essentials option.

    The service provided by Internet Essentials includes connection rates of up to 1.5 Mbps download and 384k upload. Those speeds won't break any kind of record, and wouldn't be very useful for things like streaming movies or online gaming, but they should be more than enough for homework and other online school activities.

    Other options
    Families outside of Comcast service areas still have options for cheap internet access. Dial-up service providers like NetZero remain the most cost-effective way to get online, with prices hovering around $10 per month. Unfortunately, dial-up speeds are drastically lower than cable and DSL options, and top out at around 56k per second for download.

    AT&T
    offers reasonably-priced DSL service in many areas, often costing as little as $15 per month. These monthly plans can offer speeds of up to 3 Mbps, but degrade with distance, meaning your speed could be significantly slower. Both dial-up and DSL require phone lines to operate, so you'll want to figure that into the overall cost as well.

    No computer? No problem
    When initially signing up for the Internet Essentials program — which can be done online or over the phone — families without a computer can purchase a discounted netbook-style laptop for $149. The computer comes equipped with Windows 7, though details on specific brand names or models remain absent. Also, as part of Comcast's internet service, Internet Essentials participants will also have access to free Norton anti-virus software, to ensure the PC is kept in top working order.

    When Comcast acquired NBC a number of months ago, the FCC mandated that the company help low-income families get connected. Internet Essentials should go a long way towards that goal, and Comcast has already committed to reviewing and accepting new families into the program for at least the next 3 years.

    [via NPR]

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    1,931 comments

    • Chrystal  •  9 mths ago
      The FCC mandated Comcast to connect Low income families. Comcast has to not want to. FCC were the ones discontinued antenna service. Get your comments and complaints to the FCC
    • Chicago Bears  •  9 mths ago
      The way the country is going we will all be on this plan.
      • Echota 9 mths ago
        ....and the truth you do speaketh
      • Liberal Elite 9 mths ago
        I beg to disagree. Republicans will cut the children's school lunch plan and children will starve before we reach that level.
      • Holly 9 mths ago
        Only if you have a kid on the free lunch program. Apparently only poor families with children are considered low income.
    • seveneleven  •  9 mths ago
      People complain but still they pay the outrageous prices that keep the market rolling. Longest lines yet at the Apple store over the weekend. Gotta get the newest gagets and make the phone companies some more money. We are the ones that keep the prices high because we continually pay whatever they ask just to have cool stuff.
      • grahamM 9 mths ago
        hey i totally agree with you. You should watch what you call us Americain's cause YANKS is kinda rude don't ya think?
      • Me 9 mths ago
        I will never understand how some people actually pay for some of the stuff they have. I see people walking around with the newest iPhone and the data package is OUTRAGEOUS. Why in the world would you pay $600 for a phone then pay $100+ for the service?! I went with my friend a few years back to get his phone because he traded the first iPhone he had for a blackberry and he about cried every day for the 2 weeks he had it and then returned the blackberry and went and paid $500 for the new iPhone. That's nearly my rent right there.
      • Rick Reed 9 mths ago
        i have a phone thats about 5 years old, my television is 10 years old, my computer is 10 years old... not all of us actually "need" the newest gadgets, they always malfunction anyway when they just come out so the people that line up to buy the newest item at its highest price are really the idiots
    • A Yahoo! User  •  9 mths ago
      $10 service for the kids in J Crew outfits, being observed by the couple on the $2500 italian leather sofa. Nice one guys...
      • james 9 mths ago
        right lol
      • Jason S 9 mths ago
        Surfing the web on a $2400 MacBook Pro.
      • DeevaD 9 mths ago
        And did ya notice the rock on her finger? geez, Im getting in line for low income!!!!!
    • thinkingman  •  9 mths ago
      why can't it be fair across the board? the same service for the same price??
      the supermarkets don't sell groceries based on income, it's the same price for everyone.
      giving discounts for a service or goods based on income only proves they can give it to everyone cheaper.......but choose not to! so on paper at least it justifies ripping everyone else off!!!!
      • NOOOOO 9 mths ago
        Why are you telling a private company what to do with their money:)
      • Brenda 9 mths ago
        I think of it this way: If children from Low income families have access to a computer at home they are more likely to do well in school, making the possibilities of them becoming successful in life higher. Children ARE this country's (this world's) future and we if want to break that welfare/government help cycle that some on this board have mentioned, we must start somewhere. It's an investment, hopefully the future generation can reap the revenue of such investment.
      • thinkingman 9 mths ago
        I'm not telling them what to do with their money....I'm just questioning their business practices!!!!!!!!!!
    • Itwillsetusfree  •  9 mths ago
      i love the picture of the apparently low income family
      • Chelsea 9 mths ago
        Hahaha exactly. That laptop looks a lot like a Macbook Pro (minus the glowing apple).
        But, I love the idea for sure. I tutor low income students and a lot of them don't have internet access or if they do, it's on a computer whose operating system maxes out at win 97.
      • A Yahoo! User 9 mths ago
        The dead give away of the poor family is the clothes are nicer than the ones I wear
      • Carl 9 mths ago
        Did not know netbooks came in Mac form
    • Helen Rainier  •  9 mths ago
      Comcast is NOT doing this because they are nice. They are doing it because they were ordered to do so by the FCC (a federal agency) if they wanted to buy NBC they had to provide low cost internet for the poor. You can be that if they hadn't been told they HAD to do this they WOULDN'T have done it.
    • ja  •  9 mths ago
      if they have a laptop, they can use the internet a mcdonalds for free.
    • Må®çø§  •  9 mths ago
      Now they have an reason and excuse raise your bill.
    • mgreal  •  9 mths ago
      Wow, I am a single mother with 2 teenagers, work full-time, and due to this economy and high gas prices, I have had to cut out my cable and internet. It's just not a necessity and Comcast prices are outrageous...yet we still keep giving everything to the welfare recipients..free cell phone, free food, free this and free that. It's ridiculous if you ask me.
    • David  •  9 mths ago
      Comcast is a rip off. They have a monopoly here in FL where they are the "only" provider in various areas. We are being charged $50 a month for internet service, and friends in Michigan get the same service for $20, so much for Comcast treating thier customers fair and equal.
    • Jason S  •  9 mths ago
      Great...... poor people with kids. The real strain on the American Economy. You should be required to put $20,000 down or have your pay garnished $500 a month into a child custodial account before you're allowed to pump out a kid these days. Imagine the Billions in tax $$ that would be saved from Assistance Programs and Welfare if child allowance was income based. Billions. If you can't afford to take $500 and burn it in your fireplace every month then you shouldn't be having kids....... Period.
    • A Yahoo! User  •  9 mths ago
      Amazingly enough a lot of the people who will qualify for this program are walking around with expensive smart phones and a 250.00 a month cell phone bill. Sorry, but there are plenty of places that people can have free access to computers and internet. It is not a basic necessity of life and should not be subsidized by those of us who manage to pay full price.
    • Christy  •  9 mths ago
      Wow is this why my bill keeps going up a little each month?
    • Christian  •  9 mths ago
      As a Police officer i go into these "projects" all the time in responce to calls by the residents there. I see more dodge chargers, huge chrome rims and other expensive cars then i see in "middle class" areas. Once inside a residence more times then not I find a huge flat screen TV a game console of some kind (xbox etc) and one (often more then one) laptop. Mean while I need to swat fleas, dodge spider and roaches falling off the doorframes and hold my breath so i dont barf. The kitchen is usually a mess and I would be spot on for most mentioning the three children running around in various states of dress from ages 2 to 8. The welfare and other support programs need to be re evaluated. I think some agency should be in charge of evaluating how that free money is being spent and adjustments made accordingly depending on whats found.
    • Liberal Media Sux  •  9 mths ago
      I sell cars for a living. Half the people buying new Maxima's/Altima's/Armada's leave our place with payments that are more than a fourth of their incomes. Yet, they have to have that $40,000 car to park in front of that $2000 trailer they live in with six kids.
    • B  •  9 mths ago
      There is no reason why ALL cable internet providers can't offer full packages for under $60. The line are in, the equipment is there. With the MILLIONS of subscribers, they are making money hand over fist and laughing at us(the consumers) all the way to the bank. How do you think Directv and Dishnetwork make their money?? They sell programming and access to CABLE COMPANIES!!!!!!!!
    • Melody A  •  9 mths ago
      I fail to understand all the complaining about people who are on public assistance! In the State of Louisiana you are considered low income if you make anything less than $2,708 a month for one person... a family of 4 can make up to $5,513 monthly! The average American family makes much less than $5,000 per month and could still qualifies for federal aide and I personally don't see a problem with this. If someone makes that much money and is still considered low income, they are actually the working middle class and would qualify for this offer if they have a child in school and on free lunch (which the family would qualify for if they would qualify for food stamps). So the problem alot of posters have with this offer would be??????????
    • cc  •  9 mths ago
      the low middle class with no children, will suffer the most at the hands of Comcast for their reduced internet. Also, this is discrimination, saying that you have to have a kid in order to qualify. I know plenty of families with children who have a ton of more money than some of the single women I know who can't even go online to look for a job bc they can't afford the rates. I am a Comcast customer, paying approximately $60 for the lowest speed internet and I'm not working, collecting unemployment (never did), not living on welfare or getting any assistance whatsoever. My God, if that isn't financial rape, I don't know what is. Btw, my landlord told me that everyone in my complex is paying inflated rates to Comcast bc of a contract that the leasing company has with Comcast. I live in the middle of a residential neighborhood and I have talked to people who live in the surrounding houses. I was able to confirm that as an apt dweller, I am paying more.
    • Bobby Tangeray  •  9 mths ago
      Hahah - I think it's funny they put a rich white family in for the picture with a brand new cream sofa, Macbook PRO and marble floor.

      Have you ever seen a ghetto carpet? You do not want to lay down on it.

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