Airbnb hosts return home to find their house completely trashed by the renters

Airbnb hosts return home to find their house completely trashed by the renters


It’s every homeowner’s nightmare, coming back to a completely destroyed house.

Star and Mark King rented out their home in Calgary, Canada for a weekend on Airbnb to four adults who claimed they were in town for a wedding. But a few hours after the Kings turned over their keys to the renters, a party bus with over 100 people inside pulled up at the house.

The Kings had no idea what was going on inside their home until they started receiving calls and texts from their neighbors to let them know the police had arrived.

The police received three noise complaints over the weekend, and eventually they shut the party down after reports that a fight had broken out. The police were still on the scene when the Kings returned on Monday to find their house in shambles.

“Our hardwood floors are all popping because there are pools of liquor. There’s glass shards, there’s a dent in our walls, toilets flooded and plugged with condoms,” said Star King.

“For me, my first feeling was shock,” Mark King said, “I couldn’t process it. This is our home, this is our sanctuary. We’ve got a 5-year-old and a 1-year-old, and the sense of violation … the lie that was told and the trust that I had in somebody, and then this happens.”

Police described the scene as the site of a “drug-induced orgy.”

“In the 27 years of policing that I’ve done, I’ve never seen a home so badly damaged from a weekend party, and of course, with this kind of rental situation,” commented Staff Sergeant Jim Leung.

The police have identified the man who rented the house from the Kings and say he could be facing charges of mischief, resulting in fines of over $5,000.

Luckily for the Kings, Airbnb has a $1 million host damage guarantee. The company has offered cleaning services and accommodations to the Kings while their home is being restored.

“We have zero tolerance for this kind of behavior, and our team is working quickly to make this right,” Airbnb spokesman Jakob Kerr wrote in an email statement. “We have banned this guest from Airbnb, and our trust and safety team will offer its full assistance to law enforcement in any investigation of this incident. We have been in very close contact with these hosts, and we are working quickly to reimburse them under our $1 million host guarantee, which covers a host’s property in the rare event of damages. Over 35 million guests have stayed on Airbnb, and property damage is extremely rare.”