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    Cell phone troubles plague LA-area AT&T customers

    LOS ANGELES (AP) — It's been a day of missed, dropped and failed calls for AT&T wireless customers in Southern California, and the night is sounding very similar.

    AT&T spokeswoman Meredith Red said late Saturday that a hardware equipment issue was disrupting service for wireless subscribers in the Los Angeles area, and technicians were working on the problem.

    The service glitches began at about 3 p.m. and continued more than six hours later.

    It was not immediately clear how widespread the problem was, but users complaining about their lack of service made AT&T one of Twitter's top trending topics for Los Angeles.

    Company officials told KCAL and KCBS-TV that there were problems with about 1,000 cell phone towers that were not expected to be fixed until about early Sunday morning.

     

    27 comments

    • Albert  •  8 mths ago
      AT&T = anti , text & telephony
    • G. Manitley  •  8 mths ago
      Trust me, Southern California isn't the only place callers have trouble with AT&T.
      • 20something 8 mths ago
        Yep, AT&T takes our money and provides poor service. That seems to be the way of American business these days.
      • concerned mother 8 mths ago
        Totally agree!
    • RedLeg6  •  8 mths ago
      AT&T has sucked for a long time.
      • DieSixDie 8 mths ago
        It's funny. I test networks for all the major carriers sans Verizon and I tend to find that AT&T's network is quite reliable, overall, and provides good coverage and drop performance, even if they're behind the times on data throughput speed. They've got a lot they can address to improve their service, but they're a long, LONG way from sucking.
      • stormtiger 8 mths ago
        Do to. That's why I left.
    • AKtravler  •  8 mths ago
      I am accustomed to dropped calls, AT&T has been doing that to me for years. As soon as Verizon gets to Alaska I am on it!
    • Someone  •  8 mths ago
      See what happens when you surplus 1000 technicians, no more PM's. we'll just wait til it breaks. The customers will just have to "deal with it". Great strategy Randall and Steve. Got your multimillion dollar bonuses though!
    • jeffrey turner  •  8 mths ago
      AT&T has over a billion in profits each year coming from the consumers and if you look around you see them buying adverstisment through out the US and lobbying congress so instead of fixing and updating cell phone towers and phone lines, they would rather give it to congressmen for their causes.
    • jeffrey turner  •  8 mths ago
      Big greedy corporations like at&t can buy power from our congress and we the little people can't do a #$%$ thing about it.
    • eric  •  8 mths ago
      Just change their name back to Ameritech.....problem solved !
    • Laura  •  8 mths ago
      Add northeast corner of California to this outage...and don't listen to ATT. 3pm is probably when they finally got so many complaints they had to accept is was their problem. It started early in the a.m. on Fri. here in the northeastern corner of CA. Finally started working again sometime in the middle of the night!
    • Someone  •  8 mths ago
      this what rethink possible means.
    • joe  •  8 mths ago
      It's all a rouse to show you that att NEEDS to buy t-mobile...
    • Hilly  •  8 mths ago
      A problem with 1000 cell phone towers all at once? Maybe a tad to inter-connected? Kinda scary, why do I suspect that all our communications can basically be taken down with a push of a button by the government or individual/group wanting to do us harm. Either scenario is a very scary thought.
    • .  •  8 mths ago
      That was a test to counter the " American Spring" senario.
    • jeffrey turner  •  8 mths ago
      .

      At&t is just another hitler trying to take over the world. We need to destroy it.
    • JW  •  8 mths ago
      Our AT&T landline up here in San Jose has been problematic all afternoon/evening too! Wonder if it's related.
      • concerned mother 8 mths ago
        My landline has been horrible all summer here in MI. Keep calling and putting in trouble ticket, yet I get no response just a computer calling to tell me no trouble has been found.
    • Joe 6Pack  •  8 mths ago
      "missed, dropped and failed calls for AT&T wireless customers"

      That's normal service for AT&T...so why is this newsworthy?
      • Mr. B 8 mths ago
        ATT has better service then most cell companies. you're just jellous. less dropped, missed, failed calls. hasnt happened to me in the last 10 yrs i had service with them
    • K  •  8 mths ago
      AT&T has had more cell problems in one year than I have had on my Land Line for 30 years. I am of the opinion that AT&T SUCKS.
    • TexasHorn  •  8 mths ago
      I have AT&T---5 phones. Service has been terrible for the past 6-8 months. Going to change carriers. AT& is pathetic. Service really stinks. Going the way of Nortel I think.
    • bullfrog bob  •  8 mths ago
      Use their telegram service! Looks like the T Mobile girl is putting on a little weight, getting ready to fatten up if she can merge with AT&T.
    • Scott M  •  8 mths ago
      In southern Arkansas they're "Upgrading" to 3g (supposedly), Our service has all but ceased and despite hundreds of phone calls they keep saying that there are no issues in our area!
      Unfortunately our only other option is Verizon, who equally sucks!!
      • O Happy Day 8 mths ago
        I have had verizon for years and I love it have never ever had any problems with them PERIOD
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