MONTREAL - A new report says cellphone users are doing less talking and more texting, emailing and Internet surfing on their devices, habits that are being driven by the increased use of smartphones.
The Convergence Consulting Group says Canada's big three wireless providers — Rogers, Bell and Telus — have seen a 10 per cent decline in what's called "voice minutes", or talking, since 2009.
Rogers (TSX:RCI.B), Bell (TSX:BCE) and Telus (TSX:T) also saw a 34 per cent increase in data revenue growth in 2011.
The report says new wireless companies like Wind Mobile, Mobilicity and Public Mobile are also benefiting as a group from more smartphone use, as their customers are also using data.
The Convergence Consulting Group says even with increased smartphone use, mobile phone users are still gong to talk to each other on their devices.