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    Cops: McDonald's boss punches mom with service dog

    ATLANTA (AP) — A McDonald's manager in the Atlanta area is accused of punching a mother after she brought her autistic children and a service dog inside the restaurant, authorities said.

    Tiffany Denise Allen is charged with simple battery, simple assault and disorderly conduct, according to a Cobb County warrant.

    Jennifer Schwenker entered the McDonald's in Marietta with her twins and service dog on July 12. Allen, who was off-duty at the time, became angry that the dog was inside, the warrant states. Police say Allen followed the mother around the restaurant, then punched her in the face in the parking lot.

    Surveillance video shows McDonald's employees trying to restrain their co-worker, police wrote in the warrant.

    J.M. and Jan Owens, who operate the store on Bells Ferry Road, said they're cooperating with police.

    "At our McDonald's restaurant, we respect and value our customers. Their safety and well-being is always a top priority," they said in a statement to The Associated Press.

    "We strive to comply with all applicable laws, including the Americans with Disabilities Act," they said. "It is our policy to make our restaurants accessible to all customers, including those with disabilities and special needs, whether or not they need the assistance of service animals."

    A phone listing for Allen could not be located. McDonald's officials say that she is no longer employed by the Oak Brook, Ill.-based company.

     

    3,917 comments

    • Tara Story  •  7 mths ago
      What the hell is wrong with people?!?!?!!?
    • Sam R  •  7 mths ago
      Why not show a picture of these people.
    • Rebecca  •  7 mths ago
      As a service dog user and trainer, I can tell you I've had more access issues at McD's then any other fast food restaurant (and really, more then any place else). On each occasion, I've asked the employees if they've had education about the ADA and service dogs, and the answer has always been no. I've refrained from suing in the past, instead calling corporate and store owners, because I felt education was the answer. But it's become apparent that only $$ settlements & national news will get McD's attention to the fact that the company as a whole needs to invest in better education on ADA and service dog rights. More education on refraining from assaulting customers, disabled or not, might also be something to investigate implementing.
    • dave  •  7 mths ago
      Service dogs I've seen in stores usually are better behaved then most people
    • Alfredo  •  7 mths ago
      I sure hope that this animal who punched that lady just for bringing a dog inside Mc Donald gets time in jail regardless of wether she/he is white
    • redrider  •  7 mths ago
      Ten bucks says the dog has a higher IQ than the perp.
    • Merlin T  •  7 mths ago
      Yes, this was a racial attack why won't they report it as such. This was captured on the store cameras even.
    • Istlota  •  7 mths ago
      We have all had to deal with rude women at fast food restaurants who act like you are wasting their time by trying to place an order when they obvious would rather be yapping to their girls behind the counter about whatever. This does raise a serious question about how someone with such an obvious anger management problem could have risen to the rank of management. McD needs to investigate that and not just stop at firing Ms. Allen. The one good thing about this incident is that the victim has a golden opportunity to get a good lawyer and end up having McD paying her child's medical bills from now until eternity.
    • kitsinu  •  7 mths ago
      The former manager is going to have a problems finding any job in the future. Getting your employer sued and in national news tends to be bad for your prospects.
    • Alec K  •  7 mths ago
      Nobody beats our service - our service beats YOU!
    • Florida Boy  •  7 mths ago
      A lot of people are questioning why the woman (yes she was white) needed a service dog when her children had autism. The bottom line is that it does not make any difference why she needed a service dog, the McDonalds manager (yes, she was black) pursued this woman outside into the parking lot and struck her in the face. Now that is a criminal assault no matter what. Being the manager of a McDonalds does not give anyone the right to hit someone for any reason and the woman was not even working at the time.
    • best foot for'rd  •  7 mths ago
      ...yuo did some checking Tiffany manager is black and the victim disabled white...if this were the otehr way areound it'd be a hate crime on steroids! USA is circling the drain lately...
    • Snake  •  7 mths ago
      The headline needs to be re-written, unless the manager truly picked up the woman's service dog and hit her with it.
    • Joe  •  7 mths ago
      HATE crime she should get full sentance
    • noneya  •  7 mths ago
      why is it a hate crime when its white against black, but yet when its black against white its not ??????

      need anymore reason to be prejudice ????
    • Who cares  •  7 mths ago
      People working at these McD's are mostly nasty with an attitude. What do you expect from Ghetto!!!!!!!! I hope her career as a manager is from now on ruined. #$%$ was off duty and should have mind her own business. I hope the Mother is going to sue the hell out of them!!!!!!!! She has every right to do so,that black soldier woman who accused a white man of slapping her outside a Cracker Barrel,is trying to do the same thing.
    • dave  •  7 mths ago
      Im glad she lost her job, WHAT A NASTY PERSON!!!!!!!!!!!!!!!!!!!!!!!!!
    • Stargazer  •  7 mths ago
      It doesn't matter if any one of those people involved were disabled; that's besides the point. You don't punch anyone, much less a mother, with her kids, for any reason; plain and simple.
    • hoops poop  •  7 mths ago
      Do you think race entered the decision to punch the white lady?
    • DAD  •  7 mths ago
      the dog is cleaner that some of the people who come to work and touch the food .
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