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YOUR FRIENDS' ACTIVITY

    CSG Adds Two More Fortune 500 Companies as Call Center Outsourcing Partners

    PRWeb – Thu, Aug 18, 2011

    CSG (Culture.Service.Growth.) today announced that it has signed agreements to provide call center outsourcing support to two additional Fortune 500 Companies.

    San Antonio, TX (PRWEB) August 18, 2011

    Tim Montgomery, the CEO of CSG said that "adding these new Fortune 500 partners to our client list greatly increases our ability to create and keep jobs in America”.

    Founded in 2010 by call center industry experts, CSG has already gained a reputation for helping clients gain a competitive advantage by using a proprietary model that increases revenue and reduces expenses while providing a unique customer experience. Montgomery added “we are very fortunate to have high calibre employees that are focused on every contact as an opportunity to create memorable service experiences”.

    Last month, CSG expanded its San Antonio based call center to allow for the growth in new contracts and expansion with existing contracts. The new CSG location allows for growth in excess of 300 employees. “Our employee driven culture has been key to our growth and will continue to drive the success of our company.” says Tim Montgomery.

    Tim Handren, CSG's President and COO notes, "We don't simply focus on the bottom line at CSG. We focus primarily on the front line, where our employees operate each and every day. The employee and family focused culture we created results in world class service for our clients, leading to growth for our employees, our clients and CSG."

    CSG is currently hiring for its San Antonio contact center. Information on current job openings can be found by visiting http://www.CSGCareers.com.

    About CSG, LLC: CSG, a service of Cooney Solutions Group, is a certified veteran-owned small business. Founded by some of the most experienced and respected experts in customer service and contact center management, CSG offers affordable, world-class outsourcing solutions to organizations committed to delivering high-quality customer experiences. CSG is supported by a team of recognized experts in the areas of network utilization, operational efficiency and culture development. This “dream team” has served as advisors to some of the world’s most recognized and celebrated customer care organizations. In addition to contact center outsourcing, CSG’s services include project consulting, start-up assistance, executive coaching and temporary leadership replacement.

    For more information, please visit http://www.CultureServiceGrowth.com.

    ###

    Ana Corrada
    CSG
    (210) 286-7538
    Email Information


     

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