Is Dunkin' Donuts Overcharging You?
Customers hate getting overcharged almost as much as they love free things. When Whole Foods was busted for ripping everyone off last year, people weren't exactly surprised-the nickname whole paycheck didn't come from nowhere, after all. They were, however, mad as hell. It took the grocery store months-and 25 cent cups of coffee-to earn our trust back.
Now it looks like Dunkin Donuts might have to work similarly to regain customer confidence, because the chain is currently embroiled in an overcharging scandal all its own. The New York Post reports that a suit was recently filed claiming the chain has been mishandling sales tax at locations in New York and New Jersey. According to Carl Mayer, the lawyer who filed the suit, the locations in question have been tacking on an extra 7 percent to items like ground coffee and unsweetened water-items that shouldn't carry a sales tax.
Though a little extra on a bottle of water doesn't seem like much, if what the suit alleges is true, that would mean that Dunkin has managed to rake in an extra $10 million from New York and another $4 million from New Jersey, just over the last three years. That's a lot of donuts we could have bought.
This whole mess is also a shock to the big wigs at Dunkin Donuts. The chain's spokeswoman Michelle King explained that the corporate office is currently contacting the guilty franchisees, but otherwise they have very little information on the whole situation. Hopefully, things end well for all parties involved-meaning they should totally just give everyone free donuts.
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