Hundreds of flights delayed, Southwest warns travelers of technical glitch
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Hundreds of flights delayed, Southwest warns travelers of technical glitch
Southwest Airlines said hundreds of flights have been delayed by technical issues and warned passengers flying Monday to arrive two hours early and print boarding passes before coming to the airport. The Dallas-based company said it was using backup systems around the country to check in travelers lacking printed or mobile boarding passes, but technology problems that began Sunday morning were continuing. Travelers with paper boarding passes were fine, but those who had downloaded their tickets onto their mobile phones were told to stand in line. Representatives for Southwest did not say what caused the problem or how long it would take to resolve. Spokesman Brad Hawkins said there was “absolutely no indication now” that the problems were the result of hacking.
The clock was ticking and the flight took off.
Emily Mitnick, who was trying to get to Detroit through a different flight to Chicago
In a statement, Southwest said it was still having “intermittent” technical issues on its website, its mobile app and in its phone centers and airport check-in systems. It said that while it is working on the issues, workers at airports are helping customers with their itineraries.
