iPhone 5S users report 'Blue Screen Of Death' reboots

The Verge

Apple's latest iPhone 5S has an unexpected feature: the Blue Screen Of Death (BSOD).

While it's typically an error found on older Windows PCs, a number of iPhone 5S users are reporting random reboots on their handsets following a solid blue screen. The blue screen reboots appear to be iPhone 5S specific and are largely occurring with Apple's own iWork apps, which are designed to compete with Microsoft's Office suite and which come free with all new iOS devices.

Videos detailing the issue show that switching between apps seems to trigger the BSOD.

iPhone 5S users are also reporting random reboots during device use. This one, from YouTube user Elendil, has racked up over 100,000 views since being posted on September 21.

Apple has released iOS 7.0.2 to primarily fix lock-screen security bugs, but the latest version does not address the reboot issues; Apple has yet to address the issue, or give a timeline for a fix.

Several threads on Apple's support forums highlight the problem:

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A user complains about the iPhone BSOD in the Apple Support Forums.



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A complaint from a user in the MacRumors forums.



A number of Twitter users have also expressed their frustrations.


One workaround to alleviate the iWork-related reboots is to disable iCloud syncing for Apple's Pages, Keynote, and Numbers apps. We've reached out to Apple to comment on the blue screen reboots, and we'll update you accordingly.

In the meantime, this isn't the only blemish on the iPhone 5s to emerge this week. A new report from analytics firm Crittercism found that apps were twice as likely to crash on the iPhone 5s than they were on the iPhone 5c or last year's iPhone 5. Several hackers have also claimed to have broken the fingerprint scanner (or "Touch ID") that is the key security feature on the iPhone 5s. Despite all of this, however, Apple's new flagship phone has yet to fall out of favor with shoppers: It is the best-selling smartphone at all four major cellular carriers in the United States.
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