ALBUQUERQUE, N.M. (AP) — Home improvement retail giant Lowe's will open a customer support center in Albuquerque and invest around $15 million in the new facility, the North Carolina company announced Thursday.
Company officials said it will renovate a 65,000 square-foot building on Jefferson Avenue in northeast Albuquerque for the planned call center, expected to open early next year. The company said the new center will create 250 jobs by March and a total of 600 jobs by the end of next year.
Don Easterling, a Lowe's vice president, said Albuquerque was chosen because the city is located in the mountain time zone and had a suitable building.
The new center will provide customer care, store support, internet sales support and repair services for Lowe's customers. It will be the company's first corporate office outside of its headquarters in North Carolina, according to company officials. The company, which is based in Mooresville, has a similar office in Wilkesboro, N.C.
Gov. Susana Martinez and Mayor Richard Berry joined Lowe's officials to announce the new center. "We're super excited, and we want more and more companies to come to New Mexico so New Mexicans can get back to work," said Martinez.
Lowe's said it will begin taking applications immediately.
The company serves around 15 million customers a week at more than 1,700 home improvement stores in the United States, Canada and Mexico. It reported in fiscal year 2010 sales of $48.8 billion.
Martinez said that a number of companies have announced they would be moving to southern New Mexico and that residents should expect more companies to come to the state.
Last month, Martinez announced that the technology company, TE Connectivity, was consolidating its border operations around Santa Teresa. Officials say the move could bring around 300 new jobs.
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