Disneyland’s updated Disability Access Service program policy goes into effect

Iman Palm
·1 min read

Disneyland’s updated Disability Access Service program went into effect on Tuesday.

Disneyland and Walt Disney World in Florida unveiled their updated DAS policy in April. The changes aim to curb the misuse of the widely used program which resulted in longer attraction queues and backed-up Genie+ lanes for guests in the past.

Officials hope the changes will allow guests who need the service to use it.

Disneyland threatens lifetime ban for those who lie during Disability Access Service registration

Here’s what guests need to know about the new changes:

  • DAS Advance pre-arrival attraction selection will no longer be the default offering for all DAS guests.

  • Unless it’s a family, DAS parties can only have a max of 4 people.

  • DAS enrollment eligibility will increase from 60 to 120 days.

  • Current DAS guests will need to re-apply.

Guests visiting Disneyland hoping to utilize the DAS system should visit this website for more information on how to apply.

The DAS program is widely popular at both coastal resorts with usage tripling over the past five years, Disney officials told Nexstar’s Scott Gustin.

Nexstar is the parent company of KTLA 5 News.

The popularity of DAS has increased over the years, likely due to social media “Disneyland line hack” videos that show guests how they can use the program to skip the line without paying for the Genie+ service.

However, the program was intended to accommodate guests who have developmental disabilities like autism and are unable to stand in a traditional queue for an extended period of time.

The updated policy is already in effect at Walt Disney World.

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