I'm a Brit who went to the Cheesecake Factory for the 1st time. The portion sizes blew me away, but I couldn't decide if the decor was opulent or tacky.

I'm a Brit who went to the Cheesecake Factory for the 1st time. The portion sizes blew me away, but I couldn't decide if the decor was opulent or tacky.
  • I visited the Cheesecake Factory for the first time on a recent trip to Chicago.

  • I had an excessively large salad and a slice of cheesecake served with a mountain of cream.

  • The decor unnerved me. It felt like a bizarre cross between an art deco café, a Disney attraction, and Atlantis.

I visited the Cheesecake Factory for the first time on a recent business trip to Chicago. Here's what I thought.

Growing up in the UK, "The Big Bang Theory" was my only frame of reference for the Cheesecake Factory, where Penny worked as a server. When I started working at Business Insider, I was surprised to hear just how extensive the chain's menu actually is.

A photo from the Big Bang Theory TV show, showing Sheldon (Jim Parsons) and Penny (Kaley Cuoco)
Penny worked at the Cheesecake Factory in "The Big Bang Theory."Sonja Flemming/CBS via Getty Images

On a work trip to Chicago in May I finally visited the Cheesecake Factory for myself. I went to its only restaurant in the city center, at the bottom of 875 North Michigan Avenue, formerly the John Hancock Center — one of Chicago's tallest buildings.

The exterior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows its outdoor seating
The Cheesecake Factory I visited was located at the bottom of 875 North Michigan Avenue.Grace Dean/Business Insider

I was immediately struck by the unique decor — and the darkness of the interior. It was very dim in the restaurant. I wasn't sure I'd be able to read my book while I ate.

The interior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows tables of diners
The interior was very dim.Grace Dean/Business Insider

These were decorative pillars throughout the dining area, as well as a very strange 3D ceiling that looked almost like it was inflated. Overall, the restaurant was very warm-toned, with gold, red, orange, yellow, and brown decor and dim yellow lighting.

The interior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows the patterned ceiling
There were pillars throughout the restaurant.Grace Dean/Business Insider

As for this hole in the wall — I have no idea why it was there.

The interior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows a unique wall decoration
There were interesting decorations throughout, like this hole in the wall.Grace Dean/Business Insider

The restaurant was designed by Jordan Mozer & Associates in the 1990s. The architecture firm says it was inspired by psychedelic rock ‘n’ roll posters, French cafés, and elements of ancient Asian artwork. To me, it felt like a bizarre cross between an art deco Parisian café, a cartoon-like attraction at Disney, and Atlantis. It was quite unsettling.

The interior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows empty tables
The restaurant had a warm-toned interior.Grace Dean/Business Insider

Source: JMA

Outside, the patio seating was much simpler, with black tables, wicker chairs, and umbrellas.

The exterior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows its outdoor seating
The outdoor dining area had much simpler decor.Grace Dean/Business Insider

One of the first things I saw when I entered the restaurant was the refrigerated display of cheesecakes, which you could get boxed up to take out. They looked great — but I wanted to try the chain's savory offerings first.

A fridge full of cheesecakes at the Cheesecake Factory in Chicago on the Magnificent Mile
The cheesecakes were displayed near the entrance.Grace Dean/Business Insider

And, boy, was there a lot to choose from. I don't think I've ever been to a restaurant with such an extensive menu, which included pizza, tacos, steak, salad, pasta, seafood, and much more.

A photo of the Cheesecake Factory's menu. The page is open on small plates and appetizers
The menu was incredibly extensive.Grace Dean/Business Insider

I could tell the portions would be massive, too. I had been planning on getting the fettuccini Alfredo, but the fact that it contained 1,930 calories before adding chicken put me off.

A photo of the Cheesecake Factory's menu. The page is open on pasta
There were about a dozen pasta dishes to choose from.Grace Dean/Business Insider

The salads were all pretty calorific, too.

A photo of the Cheesecake Factory's menu. The page is open on salad
The Barbeque Ranch Chicken Salad contained 1,920 calories.Grace Dean/Business Insider

The Cheesecake Factory also has a dedicated Skinnylicious menu, featuring dishes that come in at 590 calories or less. The list included three burgers, a chicken sandwich, chicken pasta, and tacos — plus five "skinny cocktails."

A photo of the front of the Cheesecake Factory's Skinnylicious menu.
Diners were given a separate Skinnylicious menu, too.Grace Dean/Business Insider

The Skinnylicious menu alone was extensive enough to be a main menu.

A photo of contents of the Cheesecake Factory's Skinnylicious menu
There were over a dozen entrées on the Skinnylicious menu.Grace Dean/Business Insider

I ordered the Vegan Cobb Salad, which included quinoa, avocado, roasted beet, grilled asparagus, and almonds. The portion, unsurprisingly, was massive. I've never been given such a big salad before.

A plate of Vegan Cobb Salad from the Cheesecake Factory
My Vegan Cobb Salad was huge.Grace Dean/Business Insider

It tasted great and the vegetables, including the avocado, seemed very fresh. It was unusual to have a salad served with the different components laid out in strips like this rather than layered or simply mixed together. I ate about 70% and got the rest to take home.

A plate of Vegan Cobb Salad from the Cheesecake Factory
I couldn't finish the salad in one go.Grace Dean/Business Insider

My cutlery and crockery were very plain, which was surprising given the over-the-top opulent decor. But my sparkling water was served in a tulip glass, at least.

A photo of a bottle of San Pellegrino and a glass of sparkling water
My drink looked quite fancy thanks to the shape of the glass.Grace Dean/Business Insider

Then it was time for dessert. There were so many different flavors to choose from — chocolatey, fudgy, fruity, nutty. Some of them used the brands of the products they were made with to draw diners in, like Oreo, Reese's, Hershey's, Godiva, Cinnabon, and Ghirardelli.

A fridge full of cheesecakes at the Cheesecake Factory in Chicago on the Magnificent Mile
It was hard to choose between all the cheesecakes.Grace Dean/Business Insider

Prices started at $10.50 a slice and went up to $12.95. You could buy whole cheesecakes, too.

A photo of the cheesecake menu, with prices, at the Cheesecake Factory
You could buy cheesecake by the slice — or by the cheesecake.Grace Dean/Business Insider

I was torn between a few, but my server recommended the Adam's Peanut Butter Cup Fudge Ripple Cheesecake, so I went for that. It looked tasty but quite underwhelming compared to the glossy pictures on the Cheesecake Factory's website.

A photo of the Adam's Peanut Butter Cup Fudge Ripple Cheesecake in a fridge at the Cheesecake Factory
My server recommended the Adam's Peanut Butter Cup Fudge Ripple Cheesecake.Grace Dean/Business Insider

Source: The Cheesecake Factory

Strangely, I was given it in a take-home box and was presented with my bill at the same time. I hadn't asked for it to go, but thought that this was perhaps a good thing anyway because it would give me time to let my salad go down a bit first.

A photo of a slice of the Adam's Peanut Butter Cup Fudge Ripple Cheesecake in a tray at the Cheesecake Factory
My cheesecake came in a to-go box with a mountain of cream.Grace Dean/Business Insider

After a stroll along the river, I headed home to tuck into the cheesecake. It was incredibly fudgy and gooey, though I would have preferred a traditional crust rather than a chocolatey one. I'd never had cheesecake served with a mountain of cream on the side before, either, and I found this a bit excessive.

A photo of a slice of the Adam's Peanut Butter Cup Fudge Ripple Cheesecake in a tray at the Cheesecake Factory
My cheesecake got a bit squished on the journey home.Grace Dean/Business Insider

My bill came to $42.41 post-tax, pre-tips. The cheesecake itself was on the pricy side, but overall it didn't seem too bad. The bill came with a note in six different languages, telling diners that "it's customary in the US to tip 15-22%."

A photo of a note about tipping practices in the US, written by the Cheesecake Factory
Diners were advised that it's "customary" to tip in the US.Grace Dean/Business Insider

The restaurant was busy, full of tables of both friends and families. Two separate tables sang "happy birthday" while I was there. Overall my meal was tasty and the excessive portion sizes blew me away — but I was left wondering if the decor was opulent or just tacky. Sadly it just wasn't my cup of tea.

The interior of the Cheesecake Factory in Chicago on the Magnificent Mile. The photo shows tables of diners
The Cheesecake Factory's decor wasn't to my taste.Grace Dean/Business Insider

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