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    Pennsylvania Woman Hit with $40,000 Water Bill

    This story comes from the Yahoo! Contributor Network, where individuals publish their unique perspectives on some of the world’s most popular websites.
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    When it comes to expensive utility payments Pennsylvania residents usually worry about $100 cable bills or $400 heating bills in the winter, a $40,000 water bill is something of a rarity though. That nightmare has become reality for one Bristol Township resident. According to the Pittsburgh Post-Gazette, Ruby Williams, 78, could not afford the $3,500 repair her property required months ago, which has left her water bill to the substantial amount of $41,530.49. The idea of a water leak resulting in a bill of that size raises more than a few eyebrows.

    How bad was the leak?

    In one month, Williams used more than enough water to fill an Olympic-sized swimming pool, which is around 750,000 gallons. The leak was estimated to be around 16 gallons per minute, which is a substantial flow rate. Therefore Williams was being billed for more than 20,000 gallons of water a day, while average use in her area is around 4,500 gallons a month.

    Why would the water company let a leak of that size go unattended?

    The water company in question, Aqua Pennsylvania, has referred to legal issues. The company is not allowed to fix a leak and then send the resident a bill, unless the leak is on the companies side of the service or a few other reasons. None of which were in play due to the location of this particular leak. Williams knew about the leak, but could not afford the repair. Basically, the company cannot take action if the bill is paid on time, which has eventually caught up to the resident.

    Who is going to have to pay?

    Technically, Williams is on the hook for the bill. However, a social organization has stepped in to cover the cost of the repair, and has set-up a fund to collect community donations on her behalf. Aqua Pennsylvania has signed up as one of the early donors, and has stated that an adjustment to the bill will be made on Williams' behalf.

    What about her sewer bill?

    As many Pennsylvania residents already know, many sewer bills are calculated as percentage of water usage, which means another monster bill could be heading out to compound the financial headache. However, Bucks County Consumer Protection Director Mike Bannon stated he believes that particular bill can be handled ahead of time. At least, something good is coming out of what is a crazy situation.

    Jason Gallagher is a long-time Pennsylvania resident. He has experiences in trends and developments in many regions from having lived in many parts of the Keystone State, and currently resides in the Pittsburgh Area.

     

    305 comments

    • Robert M  •  8 mths ago
      With a little more cooperation between utilities and consumers things like this could have been entirely evaded ... obviously it is in the best interest of everyone involved to repair a broken waterpipe ... no matter what side of the property it lays on. A little foresight on the part of the company ... might have concluded that it would eventually wind up having to donate to the cause to save face ... and instead of letting the dam break (so to speak) could have offered to do the repair for free. The problem is that we value money more than we value each other until it becomes apparent that we are embarrassed by our lack of humanity toward one another ... and sacrifice and don't understand the ultimate benefit and value of just helping out one another. We always pay more ... when we count money and not lives first ... until the body count and suffering get to high to ignore.
    • Phil  •  8 mths ago
      Anybody who ignores a 16 gallon/minute leak deserves whatever comes to them. You don't even need to fix the leak to stop it - just shut off the water.
    • tankdg  •  8 mths ago
      They should have given her a water key to turn the water off at the street when she wasn't using it. It would have been inconveinent for her but it would have saved a ton of money.
      • markh 8 mths ago
        yes. collectively the woman and company chose the most foolish of all possible outcomes.
      • Reyna 8 mths ago
        Cities only allow govt officials to turn off the water at the street, not the homeowner in my area, and in many other areas as well. They don't allow the homeowners access to city property, and the turn off at the street is considered city property.
      • Blue Green 8 mths ago
        I had a shut valve added on my side of the pipe when I had one of these surprises. Luckily my repair was only about a six hundred so I could get the work done. The water company made a adjustment for me also.
    • ÇÑºó  •  8 mths ago
      maybe US goverment should come in and help her out...they do it else where in the world so i dont see why they cant?
      • Robert 8 mths ago
        because here in the US of A, we are proud to say that we take responsibility for our actions and don't blame others for our mistakes.
    • dontuknow  •  8 mths ago
      So much 4 a good samaratins help in the community but now that its reached the news every one is willing to help.= its the american way now a days .
      • J 8 mths ago
        For over 3 years I needed help, as a reslut of an injury. My good church going neighbors did NOTHING! I don't have family and for 3 months I could hardly get out of bed to go too a doctor and some weeks couldn't grocery shop. NO ONE offered to do one thing. Well they would have if I had put $$$ in their pockets, which I don't have.
      • J 8 mths ago
        Yes people say move, but if you can't lift and don't have any $$ how can you move?
      • General Elektra 8 mths ago
        Where in the Good Samaritan handbook does it say "mind reading required"?
    • frankmargel.com  •  8 mths ago
      Bottled water babes are backing up this bill! LMFAO!
    • evermore  •  8 mths ago
      omg... this is sad. could not some 1 help her befor this got out off control. why do we wate sooooo long to help? why do we not step in befor someone gets hit with this type of thing.
      I AM MY BROTHERS KEEPER. even the ones that dont belive in god should follow this at all times! I AM MY BROTHERS KEEPER! For the (def) look in the bible.
      • Wendel 8 mths ago
        What does believing in God have to do with helping others?
      • mike s 8 mths ago
        can you even spell GODs name right?
      • evermore 8 mths ago
        ?????????????? drink more think less wendel.
    • Mary AnnH  •  8 mths ago
      This doesn't add up. A Hundred Cubic Foot "unit" of water is 750 gal, so 750,000 gal is 1000 units. Here in parched southern California, where water is scarce and overpriced, I pay about $4/unit. In wet PA, I can't believe they really charge over $40/unit???
      • Osallias 8 mths ago
        The more you use, the higher the rate...
        I got a bill for $4,000 in one month (they made a mistake, switched numbers) and was billed a higher rate for higher usage... but if my house was leaking 16gal of water a minute, I'd demand that they turn off my water before I flooded the neighborhood.
    • B. A. Smith  •  8 mths ago
      "enough water to fill an Olympic-sized swimming pool" that's enough water to flood a neighbors basement, enough to flood a street - something doesn't add up here. Are they just trying to take advantage of an elderly lady?
    • Smoke You  •  8 mths ago
      Put that old bat in a home.
    • J.  •  8 mths ago
      I had a pipe break in my front yard. I noticed after a few days when one area of my grass was greener than the rest of the yard. No more than 200 gallons escaped and my yard was flooded. Was Her yard or street or sewer flooded?
    • Robert  •  8 mths ago
      If this wasn't a shovel ready project, I don't know what is.
    • Rockhead  •  8 mths ago
      All she had to do is turn off the main water valve until she could get it fix.
    • Peace  •  8 mths ago
      Of course. she just bought a dam .
    • Jeffrey  •  8 mths ago
      Where did ale this water go? She must have a flooded yard or her garden must be realy green.
    • Robert  •  8 mths ago
      I have to blame her children. Don't they care to even look after her?
    • Lisa  •  8 mths ago
      Talk about a bunch of #$%$ That water company is irresponsible. So, they KNEW this was clearly a problem, they KNEW she was using WAY TOO much water every month, and never stepped in to figure out a solution until the bill was in the thousands? So, all that water just flew from these pipes and was a huge waste, and this company did nothing? Sounds like they had a feeling some 'support group' would step in and the bill would get paid.Between the underground drilling that this state is doing for natural gas, saw that Documentary on HBO about how you can catch your water on fire in this state, literally with a lighter, just run the facet and ya got flames! Cancers left and right, but, no it ain"t the water.....And with this type of thing I'm glad I don't live any where near Penn. Shame on you Penn.
    • ga boy  •  8 mths ago
      Down here in the town I work for we charge $14.00 for the first 2, 000 gallons of water and 2.00 for every thousand after that and if our meter reader was to find that he would report it to higher and we would have it seen about right away and there has been times where some of our workers have went after hours on there own time and helped the customer with a problem but none this bad. Our sewer rate is based on the amount of water used it is $14.00 for the first 3,000 gallons and $2.10 for every 1,000 over that.
    • m  •  8 mths ago
      Always read the usage and check bills every month. The U.S. Dept of Energy has a great website for Energy Star products. This costs more money not to fix leaks, bad insulation, and cheap windows.
    • Mike Mcardle  •  8 mths ago
      Remember the times when people helped each other. And for the town not to realize the amount of water from her house. I will come fix that leak for free if they drop the bill. It goes to show elected officials hire incompetent family members to run a town. A true product of greed from cities.
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