The administration's response to recent controversies and scandals shows that "Clearly they missed some classes in crisis management 101," says Washington Post columnist Michael Gerson. "You're ... more 
The administration's response to recent controversies and scandals shows that "Clearly they missed some classes in crisis management 101," says Washington Post columnist Michael Gerson. "You're supposed to get information out before people even ask for it; you should have consistent explanations." less 
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