Matthew Shay, National Retail Federation president & CEO, discusses Black Friday crowd control, the economy and the struggles consumers face. Shay says you will have a tough holiday season if you do ... more 
Matthew Shay, National Retail Federation president & CEO, discusses Black Friday crowd control, the economy and the struggles consumers face. Shay says you will have a tough holiday season if you do not execute this week. less 
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Fri, Nov 29, 2013 10:40 AM EST