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Associated Press
FILE - In this Feb. 9, 2012 file photo, a Southwest Airlines Boeing 737 waits to take off at Chicago's Midway Airport as another lands. Southwest Airlines' attempt to thank its online friends with a half-price ticket sale has backfired with customers inadvertently being billed multiple times, not feeling the "luv."  Airline spokeswoman Ashley Dillon on Saturday, Aug. 4, 2012 blamed a "technology glitch" for the duplicate billings to debit and credit cards. (AP Photo/Charles Rex Arbogast, File)

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