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    User-friendly health plan summaries at risk

    WASHINGTON (AP) — One of the most popular provisions of President Barack Obama's health care overhaul — consumer-friendly summaries of what your insurance plan covers — suddenly seems to be at risk.

    Consumer groups say it's not Republican opposition they're worried about, but a White House that doesn't want to be seen, in an election year, as churning out costly new regulations.

    At issue is the health care law's requirement that insurance plans provide simple, standard summaries of coverage and costs to help consumers pick benefits that are right for them — a sort of "CliffsNotes" version of the cryptic jargon.

    The rule is due to take effect in time for open enrollment season this fall and is undergoing final review by the White House. It would apply to all private and employer health plans, covering an estimated 180 million Americans.

    But consumer advocates say they fear the administration may heed industry complaints that the regulation, as proposed last summer, is too costly, burdensome and intrusive.

    "There is concern that the consumer protections we were hoping to see may not be in the final rule," said Dr. LaShawn McIver, policy director for the American Diabetes Association. "Ultimately, we are looking for a consumer-friendly product that gives people the information they need about what levels of coverage they can expect."

    Her organization and four others — the American Cancer Society, the American Heart Association, AARP and Consumers Union — wrote Obama this week urging him not to water down the requirements.

    "The information available to Americans today is wholly inadequate for consumers to choose and understand the insurance coverage options available to them," their letter said.

    Simple-to-understand health plan summaries are the most popular provision of the health care law, which otherwise continues to divide the public. That's according to a poll last November by the nonpartisan Kaiser Family Foundation, which found the summaries garnered support from 84 percent of Americans, compared with 37 percent who viewed the overall law favorably.

    Administration officials said they can't comment on the specifics of regulations under review, but they sought to reassure the consumer groups, which were major backers of the health care law as it was being debated in Congress.

    "Giving consumers the information they need and making the health care system more transparent is a top priority," said Erin Shields, a spokeswoman for the Health and Human Services Department. "We're confident the final rules ... will meet that goal."

    A proposed template released by the department last summer included such basic details as information on premiums, deductibles and copays for doctor visits and hospitalizations. Such information is now generally the norm in health plan summaries that most companies voluntarily provide their employees during annual open enrollment.

    But the federal template went further. It also included something fairly new — so-called "coverage examples" that give a ballpark estimate of the cost for a typical individual for three common health conditions: normal childbirth, treating breast cancer and managing diabetes. Because all health plans would have to follow the same rules in compiling the information, it would allow consumers to compare insurance in ways they can't now.

    Lynn Quincy, a senior policy analyst for Consumers Union, said the advocacy groups have learned that two of the coverage examples may be omitted in the final regulation, leaving only a comparison of maternity costs, at least at the outset. Additionally, the requirement for employer plans to provide the benefit summaries may be delayed or weakened.

    "We are very concerned that compared to the proposed rule that was released in August, the final rule we are expecting shortly will be weakened," she said. "That would be very bad for consumers."

    America's Health Insurance Plans, a trade group representing the industry, has complained that the timeline for introducing the comparisons this year is unrealistic, and the initial cost would be three times what the government estimated, or $382 million for the first two years alone. That would drive up costs for employers and health plans, the industry said, at a time when many companies are struggling in a difficult economy.

    The industry says simple summaries for consumers are not necessarily easy to produce, raising numerous issues that range from accurately boiling down complicated insurance options into a couple of written lines, to accommodating the coverage changes that employers make from year. Deadline pressure also adds to costs, requiring insurers to hire outside contractors to meet the federal timetable, the industry says. Allowing an additional 18 months would significantly reduce the cost.

    In his State of the Union message Tuesday night, Obama demonstrated that he's sensitive to criticism of government overreach through regulations. "There is no question that some regulations are outdated, unnecessary, or too costly," the president said. "I've ordered every federal agency to eliminate rules that don't make sense."

    ___

    Online:

    Proposed template for health plan comparisons: http://tinyurl.com/6ryq8rl

     

    99 comments

    • DGenus  •  4 mths ago
      The problem is the health care law and user friendly is temporary at best. We haven't yet reached implementation and already government is chipping away and now the providers are getting on board with their demands. I see nothng pleasant ahead for tax payers.
    • Doc  •  Sterling Heights, Michigan  •  4 mths ago
      What's so bad about knowing what we are paying for unless you have something to hide.
      • MikeGolf 4 mths ago
        There is no problem. Every healthcare plan I have ever had provided a chart that said what was covered or not covered. The problem is that people are not willing to spend 20 minutes reviewing this - and keep the chart instead of throwing it away.
    • Linda  •  Conroe, Texas  •  4 mths ago
      I am sure he has had MORE pressure from America than any part of the health industry. Yet he will take more away from the public. They just don't want to publish their costs so we will be confused about what we pay for. This summery needs to stay in the bill it is the cheapest part of the bill!
    • Ranger  •  4 mths ago
      There shouldn't be a lot of cost associated in explaining what a policy will or will not cover.
      • Obamadouchebag 4 mths ago
        Then alot of lawyers will be out of a job!!! :)
      • MikeGolf 4 mths ago
        The cost is not in revising the documents. The cost is in proving and documenting that complaince (and trying to guess how the person reviewing their documents will choose to interpret the regulations.

        Remember that for companies in the US the admistrative costs of documenting regulatory complaince are higher than the costs of the compliance itself.
    • Bobby  •  Washington, District of Columbia  •  4 mths ago
      The farce is starting to unravel. The whole thing is for the benefit of industry and politicans. They will conspire to give the consumers the shaft.
    • P.  •  4 mths ago
      They don't want us to understand what they will cover. It's that simple. Ridiculous excuse from the health care industry -- hope Obama doesn't fall for it. The "fine print" is confusing enough as it is.
      • Hummer 4 mths ago
        2,700 pages of "fine print" in that monstrosity...As Nancy Pelosi said "We'll have to pass it to find out what's in it". Well, We're fining out, and it ain't good.And we still can't understand it. Written by Insurance company lawyers. Feel comfortable?
      • KCP 4 mths ago
        Exactly! If they release the clean, easy, and understandable summery, than there would be no loop holes for the Health Insurance Companies to REFUSE payment for services and push that cost back to the member. Or has everyone missed how some insurance companies are altering the meaning of Routine preventative tests, with "diagnostic" tests? If a mammogram comes back with a finding on it, they label it diagnostic, so they don't have to pay for it, and it falls under the member deductible. If it comes back clean, then it's considered a "preventative routine screening" and it's covered. SNEAKY BASTARDS.
      • MikeGolf 4 mths ago
        Apparently pelosi was not smart enough to simply look at the chart provided by their insurance company that breaks ther coverage down into general catagories then lists what is or is not covered for any specific service or device. Simple common sense is to read the chart and then Keep It In A Place Where You Can Refer To It Later.

        IMO - regulations like this do nothing but rewarding people for being idiots.
    • Dick  •  4 mths ago
      If the health insurance industry would need to spend $382 million just to figure out what their own contacts with us mean, how can we have any hope of figuring it out while comparing plans?
    • Phil B  •  4 mths ago
      Imagine if insurance policies had to be written at the same level as most newspapers - 8th grade level.. At least make them print policies in a minimum 10 point text. They like to hide so many exclusions in the micro fine print..
      • MikeGolf 4 mths ago
        Or you can download the electronic versions off their websites and increase the font size using the zoom feature in your browser or in Acrobat. Another alternative is to tellthe people who can only read at the 8th grade level that there are free/low cost night school classes availible to them. Why should we encourage people to operate at an 8th grade level?
      • Phil B 4 mths ago
        MikeGolf - We are talking about insurance plans such as Social Security supplimental coverage sold to seniors who, in many cases did not join the computer revolution. And many of which who never went to college, instead off to war so you can freely make your comments here.

        Even for those of us who went to college, why should a simple car insurance or home insurance policy take over two pages? I bet you even read all the tiny print on sales/credit agreements you sign? The smaller the print and technical language the more exclusions and penalties there are.
        People should be able to read a policy or contract in common english language since they are sold to common english speaking people in most cases.
    • Toll_Free  •  Bakersfield, California  •  4 mths ago
      Why not just make a law that the insurance companies flatly CANNOT refuse service?

      Oh, that might work out to the benefit of the CONSUMER, not the CORPORATION.
    • roadscolar  •  Phoenix, Arizona  •  4 mths ago
      Health care is a joke in this country. I was given a 1 mile ride in an ambulance with an oxygen tank. Charge? $1500 for the ambulance, $300 for the oxygen. My hospital bill included disposable tubes for a trachea insert. I was charged $85 per tube (replaced every day). When I looked them up on Sears catalog I found the exact same parts, same manufacturer, for $6.40 in one-off quantities. People, please, we are being ripped off. Not by your local GP - those poor devils are going bankrupt - but by the hospitals, the specialists and the insurance companies. They all get truly filthy rich at our expense.

      I don't care what your politics are, the system is broken. I spent five hours on the phone to the insurance companies arguing about $130 of medical supplies for which they wanted me to pay nearly $1600. After my accident I had to flown to a level 1 trauma unit where a team of surgeons took nearly six hours to stabilize me. Two weeks later my wife gets a letter from the insurance company denying any and all charges associated with the accident as "unnecessary procedures". Seriously! Apparently their standard response is to do deny responsibility - like my wife wasn't already suffering enough stress to begin with!

      We are conditioned to assume that private insurance works because free enterprise is always the perfect solution to everything. To me, rather graphically, this just isn't true. I still believe in free enterprise but I am not longer so stupid that I think one solution fits every case. It doesn't. There is a reason we do not privatize our military forces...
    • R K  •  Vantaa, Finland  •  4 mths ago
      Stupid. Insurance companies spend MILLIONS on marketing. This type of new flyer doesn't cost any more than similar types of marketing already used my many health insurers. Do they REALLY think WE THE PEOPLE are THAT stupid??? Print the required information and quit stonewalling.
    • Daniel K  •  Livonia, Michigan  •  4 mths ago
      Publishing a chart of what they offer is burdensome "obamacare". Who are the stupid-shids that actually think simple truth is too burdensome??
    • Nigel  •  4 mths ago
      How can Republican thieves fool the ignorant and deny claims if they have to be clear about what it is they are actually covering?
    • james  •  4 mths ago
      Who's kidding who here ??

      What would be required is "so-called coverage examples of the cost of care for a typical individual for three common health conditions: normal childbirth, treating breast cancer and managing diabetes. "

      They are estimating it would cost 382 Million to produce a price chart for 3 commomn health conditions ?

      You mean to tell me they couldn't have one of their accountants sharpen his pencil and come up with that in a day or so ?? Or are they telling me it would cost $382 million extra to print that on their brochure. ???
    • valerie  •  San Antonio, Texas  •  4 mths ago
      Love to see them get accurate published prescription prices!
    • Reverend Jim  •  4 mths ago
      My insurance went down 300 dollars.
    • Debbie  •  Everett, Washington  •  4 mths ago
      Health Savings Accounts, with their $20,000 Deductible are crewel and give only the wealthy access to care. These plans are very common for Fast Food Workers who are the working poor...They will disappear when the Health Law is fully implemented.
    • Disgruntled CA Resident  •  4 mths ago
      How is it hard to show a comparison of what a typical treatment would cost. Not really but it would show how much the company is actually gonna pocket from your monthly/annual payment. That is the only reason they oppose this part of the health care law. I for one opposed it all but there were some common sense items in it that should become law such as this one. After all when you go sho
    • StephanieP  •  4 mths ago
      Funny, I find that insurance companies are too costly, burdensome and intrusive. Imagine that.
    • Michael Hobart  •  4 mths ago
      Even the health-care industries estimates of the "onerous" cost are trivial compared to the vast amounts spent on health (or lack thereof) in the country each year. Is there any consideration of the fact that having understandable health care plan provisions will make it EASIER for the industry to run them? Health care workers are buried in dealing with the complexities of all of the different plans with there exceptions and exclusions. Insurance administrators familiar with plans often need a lot of time to discover if a given procedure is covered or not if it is anything other than a common one. Unfortunately, by many estimates, our system has some of the highest administrative costs in the industrialized world. Is anyone paying attention to economics here????
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