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    New Yahoo CEO says company needs to "do better"

    (Reuters) - Yahoo Inc Chief Executive Scott Thompson said reviving the company's flagging display advertising business was his "highest priority," even as he crafts a broader plan to bring the struggling Internet company back to fighting form.

    "There's no question that we need to do better," said Thompson on his first quarterly earnings since taking the reins earlier this month, as Yahoo reported another decline in sales and profit on Tuesday.

    Analysts prodded Thompson for clues about his plans for Yahoo Inc, which fired former CEO Carol Bartz in September and last week saw co-founder Jerry Yang resign unexpectedly, but all they received were boilerplate comments about how the company needs to "do better" and "get innovative products that matter into the market."

    The lack of details didn't damage Wall Street's assessment of Thompson's debut, with many analysts appearing willing to give the former PayPal President some breathing room to settle in and figure out a strategy.

    "He seemed to be speaking with a greater sense of urgency to act than his predecessors have," said Stifel Nicolaus analyst Jordan Rohan.

    Thompson, along with Chief Financial Officer Tim Morse, gave few hints about the progress of Yahoo's strategic review as well, dashing hopes that his arrival might hasten a transaction.

    Morse said talks with Yahoo's Asian partners -- Alibaba and Softbank -- about a restructuring were continuing but beyond that provided little concrete detail on where things stand.

    Thompson, who was only hired as CEO two weeks ago, added that the company's board has narrowed down its options to the ones that appear "most promising."

    Shares of the company slipped 9 cents to $15.60 in after-hours trade.

    TO INVEST IN CORE BUSINESSES

    A Boston native with a thick accent, Thompson said he would infuse the roughly 14,000-employee organization with speed.

    "When it comes to making decisions, I make them quickly and then push to move fast, fast, fast," he said.

    "We will get speed back into the equation and move aggressively. To me that's how we get to playing offense rather than defense."

    He stressed that Yahoo would invest the majority of its resources into its core businesses, while remaining open to potential acquisitions and looking for "revenue streams that look different from what we're doing today."

    He also addressed the age-old identity question that has frustrated many of the company's previous CEOs, noting that Yahoo is "fundamentally" both a media company and a technology company. "We better be darn good at both," he said.

    One of the most pressing concerns is Yahoo's display advertising business, which is facing increasing competition from Google and Facebook, and which declined in the fourth quarter.

    "Their core display (business) is becoming an issue. It takes the company from being a growth company to being a melting ice cube. So it's a big deal," said Brett Harris, an analyst at Gabelli & Company.

    Yahoo's Morse said that macroeconomic factors, particularly in Europe, resulted in weaker than expected display advertising revenue in the fourth quarter and continued to be a concern.

    "We still look out, especially upon Europe, with some caution," Morse told Reuters in an interview on Tuesday.

    But he said Yahoo was seeing some positive trends in the new year, noting that some large advertisers that had limited their ad spending with Yahoo in 2011, had already committed to "meaningful upfronts" in 2012.

    The struggling Internet company projected that its net revenue in the first quarter would range between $1.025 billion and $1.105 billion.

    The company earned $296 million in net income in the three months ended December 31, or 24 cents a share, compared with $312 million, or 24 cents a share, in the year-ago period.

    Analysts polled by Thomson Reuters I/B/E/S were expecting 24 cents per share in profit.

    In the fourth quarter, Yahoo reported net revenue, which excludes fees that Yahoo shares with Web partners, of roughly $1.17 billion, compared with $1.205 billion the same time last year.

    Display ad revenue, Yahoo's main source of revenue, totaled $612 million for the quarter. Search ad revenue for the quarter came in at $465 million, $48 million of which stemmed from its partnership with Microsoft.

    Thompson said he had spent his first few weeks at Yahoo meeting with the company's employees, managers and customers.

    While Thompson said he wouldn't lay out a detailed strategy until he has fully assessed Yahoo's direction, he pointed to data as a key building block for the company's future.

    Yahoo will leverage its deep stockpile of data about the company's roughly 700 million users to provide better products for Websurfers and better services for advertisers, Thompson said.

    "If you believe data and great technology and great technologists can begin to predict what is in a user's mind and what they want to do next, having that base of data to start from is a big, big advantage," said Thompson.

    (Reporting By Alexei Oreskovic; Editing by Bernard Orr)

     

    38 comments

    • Reverend  •  Richmond, Virginia  •  1 mth 0 days ago
      Ummm. Here's a hint... don't irritate you users. In the past few years, the "bars" at the bottom of screens, the ad's that don't have "close" buttons, and the lack of "vetting your articles" has chased me to being a "part-time" user from a "FULL TIME" user!

      I like ads when I read articles (GET THAT?!? READ ARTICLES! NOT VIDEOS!), and have visited your vendors before.... but with the problems above? I gave up. I generally am in, and out of the site.

      Fix that... you have a winner.
    • A Yahoo! User  •  29 days ago
      Credible unbiased reporting from true journalists (not bloggers) would be a great start.
    • Lee J  •  29 days ago
      First thing they should do is change the name from Yahoo to....."Ooops try again"
    • Cosmos  •  Carlsbad, California  •  1 mth 0 days ago
      Hello? Get Real Journalists to write a story and read your comments section-think of it as a suggestion box. Fire your censors as well as ABC news. Your site has degraded into a big advertisement ever since you put abc on here. Disgusting! It ties up everything in my computer with all the ads trying to hawk their wares with fancy live action videos!!!!!!
    • LT  •  29 days ago
      Start with re-training or terminating current employees, better yet, hiring competent employees rather than those I've been forced to deal with over the last several hours who went into my account to make a restoration and instead permanently deleted important and confidential messages including the contact information for my morning meeting -and this is a paid account! Or how about like the President says, bring back the jobs to the US!
    • Mr. Toby  •  Little Rock, Arkansas  •  29 days ago
      @ Chief Executive Scott Thompson.....You might consider working on your servers they suck most of the time.
    • HadEnough  •  29 days ago
      Try getting some credible journalist who report the facts and not their wishful thinking.
    • I hate spam  •  New York, New York  •  29 days ago
      You even had to rely on Reuters to supply a story about your own Company. What does that tell you?
    • I hate spam  •  New York, New York  •  29 days ago
      More ads are his highest priority? This place is nothing but one big ad already! Even the "news" articles are really ads. How about providing your own content instead of whoring yourself out to every Tom, Dick, and Harry with some cash?
    • Carol  •  29 days ago
      Do better. Ya think? Try starting with a search engine that yields relevant pages. Post news articles that are well written and complete. Eliminate titillating news headlines that often contain ridiculously empty content. Allow more user control over ads that make it difficult to load pages for those of us plagued by slow connection speeds. Allow more complete searches of emails, not just the ones that have been received. Pull your head out... That's good for starters, but there are many other valid suggestions on this comment page.
    • Michael  •  1 mth 0 days ago
      And that's why CEOs get the big bucks! They tell employees they need to "do better"! Outstanding! Why didn't I think of that?
    • phillythekid  •  Dexter, New Mexico  •  1 mth 0 days ago
      Pulse was much better than FB..friends..blogs..guesbook..pictures..a real social network...flushed away..why do you think FB is getting so much new traffic..?..because Yahoo lost sight of it's loyal old time customers..and turned it's back on them..
    • I hate spam  •  New York, New York  •  29 days ago
      He's mulling around Company HQ talking to employees when he should be talking to us. That's a bad sign.
    • LisaC  •  29 days ago
      Move the company from California to somewhere they can hire employees that actually can connect with the people that use Y!
    • Paul e  •  1 mth 0 days ago
      That's because he is worried about his RETIREMENT and SEVERENCE PAY when he leaves.
    • TOO OLD  •  1 mth 0 days ago
      They can't even keep their site working correctly about half the time. They have to fix that before anything else.
    • Dodging DodgerFan  •  Los Angeles, California  •  1 mth 0 days ago
      Do Better?
      That's the vision statement of the new Big Kahuna at the helm of the sinking ship?
      If that's all the new boss can say for his new game plan then it's time to start chiseling the name of the company on the face of a marble headstone that you can place in the graveyard next to AOL for chrissakes
    • SuperG  •  Portland, Oregon  •  29 days ago
      My advice would be to not alienate your customer base with more ads placed where they haven't been before. Develop services that make people want to "stay", and respond to customer complaints quickly. My "new" Yahoo mail makes me have to login into it every day in order to see who got blocked, and analyze who is spam. That isn't an "upgrade", it is just a pain in the butt, and it was forced on me to boot.
    • N. Gerard  •  1 mth 0 days ago
      he is a genius. yahoo is doomed. they can't even fix their #$%$ email
    • gsp42  •  1 mth 0 days ago
      Back around 2002 Yahoo was great. I loved the yahoo chat feature and the chat rooms, when messenger came out, that started the decline, yahoo has not been the same ever since.
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