10 Least Satisfying Cars Survey

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Given the expense of buying a car and all the time drivers spend behind the wheel, it’s not surprising that car buyers are disappointed when a vehicle doesn’t live up to its promise.

CR analyzed data from our latest member survey to measure the current state of vehicle owner satisfaction. The owner satisfaction score—based on whether owners say they would definitely buy the same car again if given the choice—measures whether a car has lived up to owner expectations.

Combined with CR’s ratings on testing and reliability, our owner satisfaction ratings give car buyers valuable guidance when they’re shopping for a vehicle. (Detailed information is available on the car model pages.)

Based on that analysis, the following models are the least satisfying. They’re presented in rank order, counting down to the least satisfying.

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Mazda CX-3

Nissan Kicks

Infiniti QX60

Infiniti QX50

Jeep Compass

Nissan Pathfinder

Chevrolet Trax

Infiniti Q50

Ford EcoSport

Toyota C-HR