Indianapolis power outages: What we know

More than 118,000 customers remained without power about 4:45 p.m. Friday after a storm system with high winds moved through Indiana the afternoon before.

The storms swept across the state, hitting Indianapolis around 4 p.m. Thursday, causing downed power lines and forcing the rescheduling of several events, including a Savannah Bananas game at Victory Field.

News you need: What you should and shouldn't be doing during a power outage

Customers without power as of 8:50 p.m.

AES Indiana: 27,934

Duke Energy: 73,087‬

During the worst of the outages caused by Thursday's storms AES Indiana reported 81,000 customers without power and Duke Energy saw 202,000 customers without power.

Indiana power outage map: How to check your status

When will power be restored?

AES said power restoration could be "a multi-day effort" and encourages people to have plans in place to be without power for an extended period of time.

"Sometimes we can't provide good estimates until incidents have all be assessed and crews are assigned," AES tweeted. "Unfortunately this is often the case following major storms that impact many customers..."

The company has brought in extra resources from out of state to assist in restoring power across Indiana, said AES spokesperson Kelly Young.

"We’re working as quickly and safely as possible to restore power across the city," Young said. "Yesterday’s storm did a lot of damage and we’re seeing a lot of wires down and trees on wires. We’re in full storm restoration mode."

A truck from Service Electric Company parks outside of a residence while workers fix electrical lines Friday, June 30, 2023, in the Spring Hill neighborhood of Indianapolis. Thunderstorms Thursday left at least 139,000 homes without power going into Friday morning.
A truck from Service Electric Company parks outside of a residence while workers fix electrical lines Friday, June 30, 2023, in the Spring Hill neighborhood of Indianapolis. Thunderstorms Thursday left at least 139,000 homes without power going into Friday morning.

Duke Energy is also bringing in extra resources to restore power to their customers. The company is bringing in additional personnel from Ohio, Kentucky and the Carolinas.

“Our priority is always to restore service as quickly and safely as possible, and we appreciate our customers’ patience," said Duke Energy Indiana President Stan Pinegar in a news release. "We’re also keeping an eye on the weather because there’s the potential for more storms that could hamper restoration.”

Duke Energy will provide power restoration time estimates once there is more information from damage assessment, but extended outages are possible in the hardest hit areas, according to the news release.

Where to report power outages and downed lines

AES Indiana customers: 317-261-8111

Duke Energy customers: 1-800-343-3525

How to report downed traffic signals or tree limbs blocking a road

Indy DPW has three dozen team members responding across the city to help clear limbs from the right-of-way, as well as take inventory of stop lights out. Crews have already received 88 reports of downed trees that they are working to confirm and clear.

If you encounter a downed traffic signal or a limb blocking a roadway, contact the Mayor's Action Center at 317-327-4622 or online at RequestIndy.gov. When calling after hours, press "2" to be connected.

Where are the cooling centers?

Indy Parks Family Centers will be available as cooling locations on Friday and Saturday.

Christian Park Family Center will not be open on Saturday, and Rhodius Park Family Center will not be open Friday or Saturday. Other family centers will be available as cooling centers during their normal business hours as long as they have power.

More information about family center hours and locations can be found online at indy.gov/activity/indy-parks-family-centers.

This article will update.

Contact the reporter at 463-214-7590.

This article originally appeared on Indianapolis Star: Indiana power outages: 127K in dark. Restoration a 'multi-day' effort