AC issues continue at Memphis apartments after promised fix doesn’t come

·2 min read

Sunday’s cool weather was a significant relief to residents of Serenity at Highland apartments in East Memphis.

FOX13 first reported last week, that as temperatures rose and sweltering heat hit the city, the mostly elderly residents there had been without air conditioning.

After promising a fix days ago, there is still no air conditioning.

Inside the lobby of Serenity at Highland, management had set up what is called a cooling station. There were air conditioners set up near a television.

It is where residents were told to come to cool down.

FOX13 first reported the story on May 18, as FOX13′s Daniel Wilkerson found 86-degree temperatures inside an apartment.

Days after that story, a reporter was invited into the first-floor apartment of Tony Vanelli, a disabled longtime resident.

With the drop in temperatures, the temperature inside Tony’s apartment had dropped.

“It’s really been awful the last couple of days,” Vanelli said. “They passed out fans to everybody, but all it does is blow the warm air around.”

In a statement from “Millennia Companies,” the apartment management, said a contractor was working to switch the building’s system from heating to cooling and that the cooling would be on by Thursday.

Thursday, there was an update that there was a problem, and a part was needed, but there was no timeline on when the issues would be fixed.

Three days later, FOX13 is uncovering more issues.

Vanelli’s brother shared emails with the Tennessee Housing Development Agency, responsible for helping oversee Tennessee public housing receiving federal money.

The agency said in an email that there was a delay in fixing the air conditioning.

The email said residents would be receiving bottles of water from management.

Tony Vanelli said he had not received any bottles.

Tony Vanelli also said his hot water does not run either.

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