How to cancel your SoundCloud Go plan and go back to free music streaming

SoundCloud logo
You can cancel a SoundCloud Go subscription at any time. LIONEL BONAVENTURE/AFP via Getty Images

SoundCloud Go is a subscription-based music service that lets you to play SoundCloud music without ads and listen to your collection offline. SoundCloud Go is available with a seven day trial for $4.99 a month.

SoundCloud also offers another subscription service: SoundCloud Go+, which includes even more features, like access to their full catalog and higher-quality audio. SoundCloud Go+ is $9.99 with a 30-day free trial.

It's easy to cancel SoundCloud Go or Go+ if you're not getting your money's worth or prefer a different music service. But as with many other subscription services, just deleting the app won't stop you from being charged.

If you want to cancel a SoundCloud Go plan, you'll likely have to go through your account page online, not through the mobile app.

The only exception to this is if you signed up for SoundCloud Go using the mobile app - in that case, you'll have to cancel on your phone.

Here's how to do both.

How to cancel SoundCloud Go through a web browser

If you originally signed up for Go using the website, this is the way to go.

1. Open a web browser window and go to soundcloud.com on your desktop, laptop, tablet, or phone.

2. Once you've signed in, click the three dots at the top-right and select "Subscription."

Cancel SoundCloud Go 1
Click the three dots and then "Subscription." Sophie Putka/Business Insider

3. Click the "Edit" button, represented by the pen icon.

Cancel SoundCloud Go 2
Clicking the pen icon will let you "edit" your subscription. Sophie Putka/Business Insider

4. On the pop-up window below "Current plan," choose "Opt-out of your subscription renewal."

soundcloud_go_cancel
Click through to cancel your subscription. Sophie Putka/Business Insider

5. On the following page, confirm your cancellation by clicking "Confirm and cancel plan."

Cancel SoundCloud Go 4
You'll need to confirm your choice. Sophie Putka/Business Insider

How to cancel SoundCloud Go on a smartphone

If you signed up for SoundCloud Go through the iPhone or Android app, you'll probably have to cancel through another method.

On an iPhone, you'll have to open up your phone's "Subscriptions" menu, which can be found in the Settings app. Check out our article, "How to cancel subscriptions on your iPhone through the Settings app" for more information.

If you're using an Android, you'll need to go through the Google Play Store app. See our article, "How to cancel subscriptions on an Android device using the Google Play Store" for a full guide.

How to confirm your subscription has been canceled

You can verify that your subscription is canceled by navigating back into the "Subscription" section of your account on the SoundCloud website.

Below "SoundCloud Go" and "Offline and ad-free listening," you should see a line that says "Expires on" with the date your subscription will expire. This means you're no longer being charged.

Related coverage from Tech Reference:

Read the original article on Business Insider