Chicago mail: Bronzeville residents receive mail, packages month and half late, others in South Shore still waiting

Some residents of this Bronzeville building had planned to protest no mail for over a month but Tuesday, they said the finally received their mail.

Video Transcript

- [? Hay's ?] post office closed early with a handwritten note on the door and angry customers in front. This after some South Shore residents tell us they've waited weeks for mail and packages, some packages including medications.

- So what am I supposed to do? It's mail order only. I can't go to Walmart and say, hey, give me some more medicine, because it's a prescription. Or just pay for another package, I'm not going to get it, because they don't deliver the packages.

- I think that they dropped the ball. I think that they're basically shirking their responsibility. And no one seems to be holding them accountable.

- Some residents of this Bronzeville building had planned to protest no mail for over a month. But today they say they finally got mail.

- It's been a month and about two weeks we haven't received any mail.

- We're all going through this pandemic. I get it. If you don't have that many workers, at least give us twice a week. If you can't make it every day, just give us twice a week, please. That's all I'm asking.

- Stephanie Arnold got her mail, but says the bills and legal documents are late. And she's still missing other mail.

- Mail from my mother, but there's still mail that I have not received.

- Late today, the spokesman for the Chicago post office tells ABC7 they apologize for the disruption in service at the postal stations serving Bronzeville and South Shore, explaining they have experienced staff shortages at those locations.

- In the South Shore neighborhood, Lea Hope, ABC7 Eyewitness News.