Chrysler Pacifica Hybrid Fire Risk

Keith Barry

Consumer Reports has no financial relationship with advertisers on this site.

Chrysler is recalling 27,634 Pacifica plug-in hybrid minivans due to a fire risk. Until the vehicles can be repaired, the automaker says that they should be parked outdoors, away from other vehicles, and that owners should also be careful not to let any moisture get on the floor of the second row—including from wet umbrellas or drinks.

A Chrysler spokesman told CR that the fire risk is likely due to corrosion of an electrical connection involving the Pacifica’s 12-volt battery system, although the automaker is still investigating the cause. This system is used to power auxiliary features, including radios and garage door openers, and is not part of the vehicle’s plug-in hybrid propulsion system. However, only hybrid vehicles are included in this recall. The connection is located behind the driver seat.

Chrysler says it is aware of fewer than 10 fires and one minor injury related to this issue. All but two of the fires took place when the vehicle was parked, and drivers of the moving vehicles that caught fire noticed smoke first. One fire took place in Minnesota; the others took place in Canada.

Dealers will inspect the battery connector and tighten it if there is no evidence of corrosion. If the connector is corroded, the dealer will hold the vehicle until a repair is available, and the owner will be provided with a loaner vehicle free of charge.

Chrysler previously recalled over 10,000 2017 and 2018 Pacifica Hybrid minivans in 2018 for another fire issue related to the vehicle’s fuel system.

The Details

Vehicles recalled: 27,634 Chrysler Pacifica Hybrid minivans from the 2017 through 2020 model years.

The problem: An electrical connection within the vehicle’s 12-volt battery system may corrode and cause a fire.

The fix: Chrysler is still investigating how to fix this issue. For now, dealers will inspect electrical connections and tighten them if necessary.

How to contact the manufacturer: Chrysler says that starting June 16, owners will be able to visit recalls.mopar.com to check if their vehicle is included in the recall. Owners may also contact Chrysler at 800-853-1403.

NHTSA campaign number: 20V334. Chrysler's own number for this recall is W46.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and this recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.



More from Consumer Reports:
Top pick tires for 2016
Best used cars for $25,000 and less
7 best mattresses for couples

Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2020, Consumer Reports, Inc.