How to Take Control of Your Doctor Visit and Get the Best Care
Here’s a simple yet important step you can take to support your health beyond trying to eat right, stress less, and exercise: Be what experts call an empowered patient. This means taking an active role in your care to form a partnership with your doctor. “When people see themselves this way, there’s a better chance they’ll leave the appointment with a clear understanding of health issues, treatments, and next steps,” says Nakela Cook, M.D., a cardiologist and chief of staff at the National Heart, Lung, and Blood Institute.
Keep track of medical records and work to understand the ins and outs of insurance, suggests Stacey E. Rosen, M.D., a cardiologist and senior vice president of women’s health at Katz Institute for Women’s Health at Northwell Health in New York City. Read up on medical conditions you have, and know steps to take to avoid developing others you may be at risk for. “The thinking used to be that the medical system did things to you,” says Dr. Rosen. “As an empowered patient, consider that the system is working with you.”
1. Find the Right Team
You want a physician you feel comfortable with—and yes, be picky! This is the first step toward the doctor-patient relationship that will benefit you most: one grounded in honesty, trust, good communication, and mutual respect. “You are an expert about yourself—think of your doctor as an adviser,” says Sharonne N. Hayes, M.D., a cardiologist and director of diversity and inclusion at Mayo Clinic in Minnesota.
2. Prepare for Your Visit
Before your appointment, research any issues you want to discuss (look for credible information from hospital or university websites such as Mayo Clinic’s and Harvard’s) and write down questions so you’ll leave with all the information you need, says Dr. Rosen. Also, look into your insurance coverage so you’ll know exactly what you’ll pay out of pocket. If it’s not clear, ask the manager at the doctor’s office.
3. Seek Outside Help
Even with careful prep, you may have questions after your appointment, so it’s good to have other experts who can assist. For insurance concerns, utilize your plan’s website or pick up the phone. Get to know your drugstore’s pharmacists so you can tap their knowledge about medications. “The more informed you are, the better you can advocate for yourself and the more confident you’ll be,” says Dr. Cook.
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