Coronavirus Call Centers Lengthen Hours In Orange County

Ashley Ludwig

This article originally appeared on the San Juan Capistrano Patch

ORANGE COUNTY, CA — Orange County Community Services expanded call center hours to meet the needs of seniors, veterans, business owners and the unemployed affected by the novel coronavirus pandemic. Expanded hours started Wednesday evening and will continue for the foreseeable future, they say.

Orange County Community Services oversees the Orange County Veterans Service Office, Office on Aging and Community Investment Division programs.

Call Center operators will be available to take calls at 714-480-6450 on weekdays from 8 a.m. to 8 p.m., and on weekends from 8 a.m. to 5 p.m.

"The Call Center is staffed and operated by caring, skilled, bilingual and bicultural information assistance professionals who can assess situations and offer resources tailored to meet individual needs," according to a county statement.

If English is not your first language, chances are your call will be forwarded to someone that can help you. The Call Center has translation available in more than 240 languages, they say.

For additional information on programs, visit www.occommunityservices.org

For general information about COVID-19, call the OC Health Care Agency's Health Referral Line at 800-564-8448, visit www.ochealthinfo.com/novelcoronavirus, or follow the HCA on Facebook (@ochealthinfo) and Twitter (@ochealth).

For non-medical questions, contact the County of Orange Public Information Hotline at 714-628-7085.

City News Service, Patch Editor Ashley Ludwig contributed to this report.