Cruise from Seward to Vancouver is canceled due to problem with ship's propulsion system
Sep. 3—A problem with the propulsion system on a Royal Caribbean cruise ship scheduled to sail from Seward to Vancouver caused the line to cancel the entire trip.
Royal Caribbean Group's vessel Radiance of the Seas was scheduled to depart Seward on Friday night for a seven-day cruise to Vancouver, British Columbia, with stops at Juneau, Skagway, Haines and Ketchikan. On Friday, passengers were notified that the cruise was canceled.
"As you may know, on our return to Seward ... Radiance of the Seas' propulsion system experienced a technical issue which impacts the ship's speed," the company said in the email shared with the Daily News by passengers. "Unfortunately, our teams were unable to complete the needed repairs to be able to depart today on our sailing. As a result, we'll be canceling this current sailing."
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Royal Caribbean didn't respond to questions about what caused the mechanical issue and whether other trips will be affected.
"Due to a technical issue, Radiance of the Seas canceled her 9/1 sailing, and we are working directly with impacted guests," the company said in a written statement.
The line told the passengers they would receive full refunds for the trip plus credits. Passengers were allowed to stay two days on the ship while docked in Seward with free food, drinks, activities and shuttles into Seward. Checkout from the ship was by noon on Sunday, and the company provided free shuttles to Ted Stevens Anchorage International Airport, passengers said.
The 962-foot ship, which first sailed in 2001, can accommodate 2,466 passengers, according to Royal Caribbean.
