CTA ends capacity limits on trains, buses as Chicago reopens

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The CTA ended pandemic capacity limits on buses and trains as Chicago lifted many COVID-19 restrictions Friday.

In mid-May, capacity limits on buses and trains were increased to 50%, which meant a limit of about 25 riders on a standard bus and 36 on a train car. On Friday, the agency said those limits were no longer in effect.

Masks are still required on CTA and other forms of public transit. Free masks are available at every CTA train station and on every bus.

As part of its efforts to draw back riders, CTA will have “transit ambassadors” at rail stations throughout June, identifiable by specially designed T-shirts. They will greet riders, answer questions and distribute information on the agency’s safety and cleaning measures.

The ambassadors and capacity changes are part of CTA’s “When you’re ready, we’re ready” campaign, which includes advertising, special events and customer incentives, and aims to provide information about mask requirements, cleaning efforts and investments in service and technology, such as an updated Ventra app.

CTA is cutting fares for the summer on one-day, three-day and seven-day passes, and recently announced plans to freshen up more than 125 of its 145 rail stations this year. The stations will be repainted and power washed, and nearly one-third will undergo more extensive maintenance, including upgraded lighting, concrete repairs and the addition of trash bins and benches. Some stations will receive behind-the-scenes repairs to utility and plumbing lines.


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