Daywatch: Who are the volunteers offering help at O’Hare?

Good morning, Chicago.

The holidays are stressful, but it could be worse.

You could work in an airport. In one of the busiest airports in the world. For free. You could work in an airport for free and sit for five hours a day wearing a blue vest and invite strangers — bring me your tired, your hungry, your flight-delayed, your missed connections, your abusive, your entitled, your perpetually turned-around, your extremely frustrated, your actual refugees seeking asylum — to complain to you, to ask countless questions, to ensure their trajectory. For no money. You could do this because you are a good person who wishes to experience the satisfaction of being helpful in an unhelpful environment.

You could work at an information desk at O’Hare International Airport.

More than 2 million passengers pass through O’Hare Thanksgiving week alone, a confusing place even if you visit regularly. Not McCormick Place confusing. (Nowhere else in Chicago is that confusing.) Finding help is not quite finding-an-employee-at-Home-Depot difficult. But it often seems easier to find a Nuts on Clark at O’Hare than a person with answers.

This is where the saints of the information desk come in.

Read the full story from the Tribune’s Christopher Borrelli.

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