Expect striking Starbucks workers at these NE Ohio locations

(AP/WJW) – Workers at several Starbucks locations across Northeast Ohio went on strike today.

They join thousands of workers at more than 200 U.S. Starbucks stores who plan to walk off the job Thursday in what organizers say is the largest strike yet in the two-year-old effort to unionize the company’s stores.

  • FOX 8 Photo
    FOX 8 Photo
  • FOX 8 Photo
    FOX 8 Photo
  • FOX 8 Photo
    FOX 8 Photo

The Workers United union chose Starbucks’ annual Red Cup Day to stage the walkout since it’s usually one of the busiest days of the year. Starbucks expects to give away thousands of reusable cups Thursday to customers who order holiday drinks.

Northeast Ohio strike locations include Strongsville, Mansfield, and Crocker Park. FOX 8 is told the stores are still open and staffed with managers.

‘A miracle’: Bus driver’s heroic actions in fatal crash

“We are here to let everybody know that we are understaffed, they are cutting our hours they are not willing to hire anybody, we just want to be treated as humans,” said Lis Kammiller outside the Crocker Park Starbucks location. “We are just making our voice be heard. We just have simple demands. We just want them to come to our table to discuss what our needs are and to just be heard.”

The union said it was expecting more than 5,000 workers to take part in its “Red Cup Rebellion.” Around 30 stores also staged walkouts on Wednesday.

Neha Cremin, a Starbucks barista in Oklahoma City, said she was striking to protest understaffing in stores, especially during promotions like Red Cup Day. Cremin said workers are already overwhelmed filling delivery orders, drive-thru orders, mobile orders and in-store orders; promotions add another layer of stress.

“Understaffing hurts workers and also creates an unpleasant experience for customers,” Cremin said. “Starbucks has made it clear that they won’t listen to workers, so we’re advocating for ourselves by going on strike.”

Emerson poll: Would you vote for Trump or Biden in ’24?

Thursday’s strike was the fifth major labor action by Starbucks workers since a store in Buffalo, New York, became the first to unionize in late 2021. Workers at 110 stores walked out last year on Red Cup Day; most recently, a strike in June protested reports that Starbucks had removed Pride displays from its stores.

But the strikes have had little impact on Starbucks’ sales. For its 2023 fiscal year, which ended Oct. 1, Starbucks reported its revenue rose 12%, to a record $36.0 billion.

Starbucks downplayed any potential impact of the strike Wednesday, saying it would occur at a “small subset” of the company’s 9,600 company-owned U.S. stores.

“We remain committed to working with all partners, side-by-side, to elevate the everyday, and we hope that Workers United’s priorities will shift to include the shared success of our partners and negotiating contracts for those they represent,” Starbucks said in a statement.

At least 363 company-operated Starbucks stores in 41 states have voted to unionize since late 2021. The Starbucks effort was at the leading edge of a period of labor activism that has also seen strikes by Amazon workers, auto workers and Hollywood writers and actors. At least 457,000 workers have participated in 315 strikes in the U.S. just this year, according to Johnnie Kallas, a Ph.D. candidate and the project director of Cornell University’s Labor Action Tracker.

Starbucks opposes the unionization effort and has yet to reach a labor agreement with any of the stores that have voted to unionize. The process has been contentious; regional offices with the National Labor Relations Board have issued 111 complaints against Starbucks for unfair labor practices, including refusal to bargain. Starbucks says Workers United is refusing to schedule bargaining sessions.

Starbucks noted that it has started bargaining with the Teamsters union, which organized a Starbucks store outside of Pittsburgh in June 2022. However, the two sides have not reached a labor agreement. The Teamsters didn’t say Wednesday whether workers at the unionized store would also be striking.

Relations between Starbucks and Workers United have grown increasingly tense. Last month, Starbucks sued Workers United, saying a pro-Palestinian post on a union account damaged its reputation and demanding that the union stop using the name Starbucks Workers United. Workers United responded with its own lawsuit, saying Starbucks defamed the union by suggesting it supports terrorism and violence.

Starbucks issued the following statement to FOX 8 News:


We are aware that Workers United has publicized a day of action at a small subset of our U.S. stores today. We remain committed to working with all partners, side-by-side, to elevate the everyday, and we hope that Workers United’s priorities will shift to include the shared success of our partners and working to negotiate contracts for those they represent.
 
Starbucks has a long history of surprising and delighting our customers with periodic offers and promotions such as Double Star Days, Thurs-yays, and Red Cup Day.
 
We understand that these promotional days may change store patterns and traffic, and that’s why our retail leaders have the flexibility to build and adjust staffing schedules to reflect the unique and dynamic needs of each store — balancing store resources and expected customer demand to ensure partners (employees) are on the floor when they’re needed most. Notably, our store schedules are created three weeks in advance with our partners’ availability and preferences at the forefront and our stores are often provided additional labor hours to augment staffing in support of planned promotional days.  
 
Starbucks is dedicated to partner-centric scheduling and providing partners with hours that align with their individual needs and preferences is a top priority. This is reflected in Starbucks commitment to diligently create work schedules that carefully balance the availability of our partners with the staffing needs of individual stores. To achieve this, Starbucks collects a range of preferred, minimum, and maximum hours to build a complete picture of partner preferences and assist store managers in scheduling and managing their workforce. This improved scheduling protocol will enable partners to contribute to the personalization of their ideal schedules. Together, these efforts will help Starbucks improve the stability, flexibility, and consistency of schedules.
 
We call on Workers United to respond to our invitations to bargain contracts for the stores they represent – Workers United hasn’t agreed to meet to progress contract bargaining in more than five months. 

For the latest news, weather, sports, and streaming video, head to Fox 8 Cleveland WJW.