A gas boiler is supposed to heat a home or office, not turn it into a death chamber. That’s why Triangle Tube recalled 63,000 Prestige Solo and Prestige Excellence gas boilers made from November 2011 through October 2019.
The exact problem, as stated in the U.S. Consumer Product Safety Commission recall notice: “Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.”
And, this has happened already.
The notice further states that Triangle Tube knows of “a death from carbon monoxide poisoning associated with the recalled boilers in 2016 following a repair where the adapter was not reattached. The firm has also received two other reports of vent tube adapter separation from the recalled boilers.”
This covers these models:
▪ Prestige Solo boilers, model Nos. PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP, PA80, PA110, PA155, PA175, PA250, PA299, PA399, PB80, PB110, PB155, PB175, PB250, PB299 and PB399.
Serial numbers for the Prestige Solo models are PT0000110 to PT0053776, PTA002645 through PTA09800, AE1100 through AE1239, PA044928 through PA139939 and PB2152110 through PB2163489.
▪ Prestige Excellence boilers, model Nos. PTE 110, PEB2 110, PEA 110 with serial numbers PTE0000568 through PTE 053690, PTEA 002889 through PTEA 003086, PEA 078169 through PEA143958 and PEB2157356 through PEB2159813.
To schedule a repair, consumers should contact Triangle Tube either via the website or by phone, 877-574-5036, Monday through Friday, 8 a.m. to 5 p.m., Eastern time. If you don’t have a carbon monoxide alarm in your home, Triangle Tube will send one for use until the boiler can be repaired.
In an email to the Miami Herald Wednesday, Triangle Tube said it “is conducting this voluntary product recall because safety is our top priority. Triangle Tube has doubled down on its commitment to manufacturing safe, high-quality products and is an advocate of supporting installers and maintenance organizations with improvements that place safety ahead of profit irrespective as to the cause.
“We have a renewed focus on making the highest quality products, offering industry-leading warranties, and providing excellent service to our customers.”