GM Recalls 2019-2020 Full-Sized Pickup Trucks Due to Battery Connector Problems
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General Motors is recalling 350,371 full-sized pickup trucks at risk of electrical problems and stalling. The recall involves certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 models.
The problem stems from an electrical connection with the alternator. The trucks may have connectors contaminated with glue residue, and over time that glue may soften and loosen the connection.
Drivers may be alerted to the problem with a “Service Battery” or “Battery Saver” warning.
Some of the affected vehicles are still on dealers' lots. If those fail an inspection, they will be held until they can be fixed.
The recall action is scheduled to begin at the end of January 2020.
The Details
Vehicles recalled: Certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 pickup trucks
The problem: An electrical connection to the alternator may loosen over time, creating intermittent problems.
The fix: Dealerships will inspect the electrical connection to the alternator looking for glue and other contamination, then clean the connection if necessary, and reattach the cable. If there's damage at the connection or with the alternator, they will replace the components at no charge.
How to contact the manufacturer: Owners may contact Chevrolet customer service at 800-222-1020 or GMC customer service at 888-988-7267.
National Highway Traffic Safety Administration campaign number: 19V888000. GM's number for this recall is N192273510.
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