Going to Acrisure Arena? There's a few things you should know beforehand

Andrew L. John, Palm Springs Desert Sun
·4 min read

Want to take your family or a group of friends/co-workers to a concert, show or Coachella Valley Firebirds game? First, there are a few things to know before you make your plans:

Where

Acrisure Arena, 75702 Varner Road, Thousand Palms, California 92211.

Tickets

  • The Ticketmaster Box Office is only open on event days.

  • Tickets for all events at Acrisure Arena, including Firebirds games, are available at Ticketmaster.com.

  • All tickets are digital and should be downloaded to your mobile phone before attending the event.

  • For Firebirds games, single-game tickets are now on sale, ranging from $40 to $195 apiece. The arena will seat 9,918 for hockey.

A view of the Firebirds' smartphone app.
A view of the Firebirds' smartphone app.

Parking

  • There are 3,000 on-site parking spots available for advance purchase. Prices vary by event.

  • Your license plate is your ticket. When you purchase parking, simply follow the directions to add your license plate as your pass. When coming to the arena, simply drive up and park – no waiting in lines to pay or show your pass.

  • If you forget to pay in advance and add your license plate, simply pay for parking on-site once you arrive at one of the two parking pay stations.

  • The arena encourage guests to purchase parking in advance online at AcrisureArena.com or CVFirebirds.com or from the CV Firebirds mobile app. There is a significant savings when purchasing in advance than when you pay after you park at Acrisure Arena.

  • Designated parking is available for guests with disabilities in all parking areas.

  • Rideshare drop off and pick up location, in addition to the general drop off and pick up location, is accessed via Firebirds Lane on the North side of the arena.

  • The parking lot is located on the East side of the arena and can be accessed via Varner Road. Follow the signs. Parking lot lights will brighten the lot at night.

The north side of the newly constructed Acrisure Arena in Thousand Palms, Calif., Nov. 18, 2022.
The north side of the newly constructed Acrisure Arena in Thousand Palms, Calif., Nov. 18, 2022.

Where to enter the arena

Once you’ve arrived at Acrisure Arena, make your way to the main entrance on the Northeast side, facing the Little San Bernardino Mountains. The box office and some outdoor concessions are also located at that area, in case you need to grab your tickets there and want to avoid the lines at the indoor concessions before the event starts.

Check out the arena merchandise store

One place to visit once inside is the arena store, which will serve as the Firebirds' team store on game days and will include exclusive items and apparel that cannot be found elsewhere, even at the online team store and at the official Firebirds’ store on El Paseo in Palm Desert.

In addition to the team store, there will be three merchandising kiosks inside the arena that will include everything from authentic and replica jerseys, hats, shirts, tank tops, golf shirts and dozens of other items.

For concerts, the store and kiosks will be places you'll be able to get merchandising.

A patch celebrating the Coachella Valley Firebirds' inaugural season is seen on forward Max McCormick's jersey after their game at Kraken Community Iceplex in Seattle, Wash., Friday, Oct. 21, 2022.
A patch celebrating the Coachella Valley Firebirds' inaugural season is seen on forward Max McCormick's jersey after their game at Kraken Community Iceplex in Seattle, Wash., Friday, Oct. 21, 2022.

Firebirds players to watch

Sweden’s Jesper Frödén, who led the team with seven goals and added six assists through the Firebirds’ first 10 games, was the AHL’s player of the month in October. Wisconsin native Max McCormick, who has played 72 NHL games during his playing career and recorded three goals and 10 assists through the first 10 games, is the team’s captain.

New York native Andrew Poturalski led the team with 13 assists and added five goals in the team’s first 10 games. Kole Lind, a Saskatchewan native, recorded six goals and eight assists through the team’s first 10 games.

Joey Daccord is the starting goalie. The Boston native has allowed 3.26 goals over his first four games this season, and won his lone game in the NHL, with the Seattle Kraken, this season.

Coachella Valley FirebirdsÕ Jesper Froden (28) controls the puck as Andrew Poturalski (22), center, watches during practice at the Berger Foundation Community Iceplex in Palm Desert, Calif., on Wednesday, Nov. 16, 2022.
Coachella Valley FirebirdsÕ Jesper Froden (28) controls the puck as Andrew Poturalski (22), center, watches during practice at the Berger Foundation Community Iceplex in Palm Desert, Calif., on Wednesday, Nov. 16, 2022.

Important dates

Chris Rock and Dave Chappelle will open Acrisure Arena with a comedy show Dec. 14. The Doobie Brothers will kick off a concert series with a soft launch of the arena Dec. 15.

Regional Mexican band Grupo Firme will follow with a performance Dec. 16, and the Firebirds will play their first game inside the arena at 6 p.m. Dec. 18 versus the Tucson Roadrunners. They will also play the Roadrunners on Tuesday, Dec. 20 at 7 p.m.

After traveling to play the Henderson Silver Knights on Dec. 22, the Firebirds return home to play the Silver Knights on Dec. 23. The Firebirds will then be on the road until Jan. 4 versus the Colorado Eagles and Jan. 7 versus the San Jose Barracuda and Jan. 8 against the Ontario Reign.

The Firebirds also host games Jan. 10 versus the Barracuda, Jan. 13 against the Bakersfield Condors, and Jan. 16 versus the Roadrunners, to conclude a six-game home stretch.

Maroon 5 will headline the arena's New Year's Eve event Dec. 31. The Eagles will play at the arena Jan. 18 for the "official opening night concert."

This article originally appeared on Palm Springs Desert Sun: Acrisure Arena: What to know on tickets, parking and more