Harris Teeter officials said the grocery store chain is canceling side dishes on pre-orders for Thanksgiving meals due to quality issues.
The side dishes did not meet the Matthews-based company’s standards, so it’s canceling part of about 5,000 meals for customers.
Customers will still get the turkey or another protein they ordered, but they’ll have to get sides, such as mashed potatoes and stuffing, from somewhere else.
Customers who placed these orders will get their meats for free PLUS a $50 gift card for the inconvenience. Some of the side items that didn’t meet Harris Teeter’s quality standards are also available in the deli, but they have already been pulled from store shelves.
Channel 9 specifically asked Harris Teeter officials multiple times if there is a health or safety issue causing the cancellations.
The company said several times that it was about quality issues and they’re doing this out of an abundance of caution.
The items were not prepared by Harris Teeter, but officials could not talk about the relationship with the vendor.
Harris Teeter is still accepting orders for proteins in its Thanksgiving meals for $39.99.
Customers should call Customer Relations at 1-800-432-6111 and select option 3. Harris Teeter is also contacting affected customers.
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