Holiday Gift Return Rules At MD Retailers: Amazon, Kohl's, Target
MARYLAND — More consumers than ever switched to online shopping because of the coronavirus pandemic in 2020, which might mean even more Christmas gifts that need returned than past years. Size and colors shown on websites don't always match our expectations.
Many retailers have extended the time you have to return holiday gifts, even if you don't have a receipt and will exchange merchandise, although a receipt simplifies the return process.
Return policies vary widely among national retailers, from practically no limits at American Eagle Outfitters, Lands' End, Nordstrom and Kohl's, to stringent rules that allow only unopened DVDs, movies, video games and computer software to be returned at Best Buy and other retailers.
Many businesses extend the normal deadline for returns for the holiday season, including Amazon's holiday policy, which gives you until Jan. 31 to return gifts purchased between Oct. 1 and Dec. 31.
Patch has links to the return policies of some of the country's biggest retailers, with help from Offers.com. Here are nearly 100 major companies, with their holiday return deadlines, which in some cases vary depending on whether your item was purchased in a store or online:
Abercrombie & Fitch: 60 days
Ace Hardware: 30 days
Advance Auto Parts: 45 days
Amazon: Jan. 31 for orders shipped Oct. 1-Dec. 31
American Girl: 2 years
American Eagle Outfitters: No deadline
Apple Store: Jan. 8 for orders placed Nov. 10-Dec. 25
Ashley Stewart: 30 days
AT&T Wireless: 30 days (14 days for some devices)
Backcountry: 30 days
Banana Republic: Jan. 1 for orders placed Nov. 1-Dec. 24 or 60 days, whichever is later
Barnes & Noble: 14 days
Bass Pro Shops: 60 days
Bath & Body Works: No deadline
Bed Bath & Beyond: 180 days
Belk: 180 days
Best Buy: Jan. 16 for orders placed Oct. 13-Jan. 2 (excludes cellphones and some other devices)
Big Lots: 30 days
Bloomingdale’s: 1 year
Bose: 30 days
Bowflex Home Gyms: 6 weeks
Cabela’s: 90 days
Coach: Jan. 24 for orders placed Oct. 17- Dec. 24
Cole Haan: Jan. 6 for orders placed Oct. 26-Dec. 20
Converse: 60 days for orders placed Nov. 1-Jan. 4 when returned online; 45 days when returned in stores
Columbia Sportswear: 90 days
Costco: 90 days for select electronics and appliances; no deadline for most merchandise
Crate and Barrel: 30 days for furniture and rugs; 90 days for most other merchandise
Dell: Jan. 15 for orders placed Nov. 1-Dec. 25 or 30 days, whichever is later
Dick’s Sporting Goods: 60 days
Disney Store: 30 days
eBay: Varies by seller
Eddie Bauer: No deadline
Express: 60 days
Forever 21: 60 days
Finish Line: Feb. 16 for orders placed Nov. 16-Jan. 1
Foot Locker: 45 days
Free People: Jan. 31 for orders placed Nov. 1 to Dec. 24
Fry’s: Jan. 16 for orders placed Nov. 23-Dec. 24
FTD: 30 days for non-perishable items
GameStop: Jan. 15 for orders placed Nov. 1- Dec. 24
Gap: 45 days
Guess: 30 days
Guitar Center: Jan. 31 or 45 days for most orders, whichever is later
H&M: Jan. 32 for orders placed Nov. 14-Dec. 24
Harbor Freight Tools: 90 days
HP: Jan. 15 for orders placed Nov. 1-Dec. 25
Home Depot: 30 days for furniture and area rugs; 90 days for most merchandise
IKEA: 1 year
JCPenney: 45 days with no receipt, 30 days for appliances, electronics, furniture, 60 days for jewelry, in CT & MA, 90 days for any purchase
Kmart: 7 days for furniture; 30 days for most merchandise
Kohl’s: Jan. 31 for select electronics purchased Nov. 1-Dec. 25; no deadline for most merchandise
Lands’ End: No deadline
LEGO: 90 days
Lenovo: Jan. 15 for orders placed between Oct. 26-Dec. 16
Lids: 90 days
L.L.Bean: 1 year
Lowe’s: 90 days
Macy’s: Jan. 31 for orders placed Nov. 1-Dec. 31 for items that have a 60-day policy
Marshalls: Jan. 1 for orders placed Oct. 11-Dec. 24
Microsoft Store: Jan. 31 for eligible items purchased Oct. 1-Dec. 31
ModCloth: Feb. 28 for orders placed Nov. 1-Dec. 31
Neiman Marcus: Jan. 31 for orders placed Nov. 1-Dec. 25
Nike: 60 days
Nordstrom: No deadline
The North Face: 60 days
Office Depot & OfficeMax: Jan. 14 for orders placed Oct. 1-Dec. 24 or as policy allows, whichever is later
Old Navy: 45 days
OtterBox: 30 days
Overstock.com: Jan. 31 for orders placed Nov. 1-Dec. 31 or 30 days of delivery, whichever is later
Patagonia: No deadline
Petco: 60 days
PetSmart: 60 days
Pier 1: 30 days
Plow & Hearth: 90 days
Pottery Barn: 30 days for most merchandise, 7 days for Quick Ship upholstery items
PUMA: Feb. 28 for orders placed Nov. 25-Dec. 25
Ralph Lauren: Jan. 31 for orders placed Nov. 22-Dec. 31
REI: 1 year, 90 days for outdoor electronics
Saks Fifth Avenue: Jan. 23 for orders placed Nov. 1-Dec. 24
Sam’s Club: 90 days for select electronics, games, movies and music; no deadline for most merchandise
Samsung: 15 days after the product is received
Sears: Jan. 31 on items with a 30-day return policy for orders placed Nov. 1-Dec. 24
Shutterfly: 60 days with 50% fee
Staples: Jan. 25 for orders placed Nov. 15-Dec. 24
Stein Mart: 60 days
Target: The 30-day and 14-day refund periods for returns begin Dec. 26 for orders placed Oct. 1-Dec. 25.
The Children’s Place: Jan. 16 for orders placed Nov. 1-Nov. 30
T.J. MAXX: Jan. 24 for orders placed Oct. 11-Dec. 24
UGG: Jan. 1 for orders placed on or after Nov. 15
Ulta: 60 days
Urban Outfitters: Feb. 28 for orders placed Nov. 1-Dec. 25
Verizon: Jan. 15 for purchases made Nov. 28 to Dec. 31
Victoria’s Secret: 90 days
Walmart: Jan. 8 for items with a 14-day return policy and Jan. 24 for items with a 30-day policy for orders placed Oct. 16-Dec. 25
West Elm: Jan. 31 for orders placed Oct. 15-Dec. 26
Williams-Sonoma: 30 days for most merchandise
World Market: 60 days
Zappos: 1 year
This article originally appeared on the Annapolis Patch
