HSHS: Hospital, clinic websites, other functions are again functioning after cyber attack

HSHS is headquartered in Springfield.
HSHS is headquartered in Springfield.

Hospital Sisters Health System said Monday afternoon it had restored hospital and clinic websites in addition to other functions.

The announcement was made on a website dedicated to outage updates.

HSHS was the victim of "a cybersecurity incident," according to president and chief executive officer Damond Boatwright, in a video put out on Sept. 1.

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HSHS acknowledged the outage in a social media post on Aug. 27.

Monday's post also indicated it had restored phone systems, MyChart and guest Wi-Fi.

MyChart applications help patients schedule, manage, and check in for appointments; message care teams; pay bills; get test results and after-visit instructions and request prescription refills.

"Our team remains focused on restoring the rest of our systems, which will take time and may contribute to delays," according to the hospital's update. "While our websites are now functional, we will continue to post updates on our temporary site, hshsupdates.org, as information becomes available."

Kelly Barbeau, Illinois Division director of marketing/communications for HSHS, did not respond to an email seeking clarification regarding what systems are still out.

HSHS representatives said "federal law enforcement" was investigating the attack. Rebecca Cramblit, a public affairs officer for FBI Springfield, would not confirm or deny an investigation.

HSHS has not said who was responsible for the attack or if patient records have been compromised.

The Catholic nonprofit health system operates 15 hospitals around Illinois and Wisconsin, including HSHS St. John's Hospital in Springfield and HSHS St. Francis Hospital in Litchfield, along with a number of other clinics.

The attack also hit Prevea Health, which partners with six HSHS hospitals in Wisconsin.

Contact Steven Spearie: (217) 622-1788; sspearie@sj-r.com; X, twitter.com/@StevenSpearie.

This article originally appeared on State Journal-Register: More HSHS functions restored after late August cyber attack