Indianapolis airport flies high with Travel + Leisure readers

Indianapolis International Airport has landed in the top domestic airports for Travel + Leisure readers.

The airport ranked second in the nation in the survey, with readers rating their favorite U.S. airports, with a focus on conveniences such as short security lines, abundant parking and easy-to-navigate terminals, the magazine said.

The airport keeps racking up notoriety, being recognized the Best Airport in North America for those servicing 5 million to 15 million passengers annually for the past 11 years; as best medium-sized airport in the J.D. Power 2022 North America Airport Satisfaction Study; and as a 2022 ACI Voice of the Customer Honoree.

Dining and dashing: These restaurants are opening at the Indianapolis airport

All of that excellence makes for some pretty chill travelers. Passengers going through Indianapolis International Airport were recently rated least angriest of those posting on Twitter about 52 airports.

And it continues to up the customer experience for the more than 7.1 million travelers coming through each year.

Recent upgrades to Indianapolis airport include dining options, art installation

Air travelers grab some food at Shake Shack, a modern-day “roadside” burger stand, on Wednesday, Nov. 9, 2022, located insdie Concourse B at the Indianapolis International Airport.
Air travelers grab some food at Shake Shack, a modern-day “roadside” burger stand, on Wednesday, Nov. 9, 2022, located insdie Concourse B at the Indianapolis International Airport.

On the dining front, the airport in 2023 saw the opening of the Farmers’ Market restaurant, featuring products and foods from the Indiana State Department of Agricultures’ Indiana Grown initiative, and the completed expansion of  Harry & Izzy’s.

It’s in the midst of a multi-year $190 million construction project that includes the expansion of the Terminal Garage and the installation of advanced Computed Tomography (CT) checkpoint scanners at every TSA lane, resulting in fewer bag checks for passengers because they no longer need to remove 3-1-1 liquids or electronics.

The airport recently also became a KultureCity-certified sensory-inclusive venue, with special rooms and a trained staff to help travelers navigate sensory challenges, and in June announced plans for a permanent art installation, the first since 2008.

More: 5 big public artworks that are changing the look of Indianapolis

As part of its World's Best Awards survey, T+L asked readers to weigh in on travel experiences around the globe and share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. About 165,000 readers completed the 2023 survey.

Airports were rated on access, check-in/security, restaurants/bars, shopping and design, with readers rating them as excellent, above average, average, below average or poor.

Travel + Leisure's best domestic airport rankings

  1. Manchester-Boston Regional Airport — Manchester, New Hampshire; Reader Score: 85.31

  2. Indianapolis International Airport — Indianapolis, Indiana; Reader Score: 81.10

  3. Tampa International Airport — Tampa, Florida; Reader Score: 80.08

  4. Minneapolis-St. Paul International Airport — Minneapolis, Minnesota; Reader Score: 79.93

  5. Portland International Airport — Portland, Oregon; Reader Score: 79.44

  6. T.F. Green Airport — Warwick, Rhode Island; Reader Score: 78.80

  7. Savannah/Hilton Head International Airport — Savannah, Georgia; Reader Score: 78.47

  8. Palm Beach International Airport — West Palm Beach, Florida; Reader Score: 76.15

  9. Salt Lake City International Airport — Salt Lake City, Utah; Reader Score: 76.14

  10. Jackson-Medgar Wiley Evers International Airport — Jackson, Mississippi; Reader Score: 75.88

Contact the IndyStar reporter at 317-444-6264. 

This article originally appeared on Indianapolis Star: Indianapolis airport ranked No. 2 in U.S. by Travel + Leisure readers