Instagram Making Moves To Protect Teenagers From Online Predators

Instagram is changing the way it protects teenagers from online predators. The company's head of global public policy talked about the new changes first on CBS This Morning; Elise Preston reports for CBS2.

Video Transcript

DICK BRENNAN: Instagram is changing the way it protects teenagers from online predators.

KRISTINE JOHNSON: The company's head of Global Public Policy talked about the new changes first on "CBS This Morning." CBS2's Elise Preston has that.

ELISE PRESTON: Instagram is taking steps to protect teenagers from unwanted interactions with adults. The popular social media company announced it will use artificial intelligence to restrict adults from messaging teenagers if they don't follow each other.

CAROLYN MERRELL: We're using machine learning to look at behavioral signals of how old someone is.

ELISE PRESTON: Instagram will also use prompts to encourage teens to be cautious and make it harder for adults to find and follow them.

CAROLYN MERRELL: People come to Instagram to connect with their family and friends.

ELISE PRESTON: On "CBS This Morning," Instagram's Carolyn Merrell stressed that the activity on the platform is overwhelmingly positive, but--

CAROLYN MERRELL: Even in one of our latest reports, we saw that in over 10,000 pieces of content, five were potentially risky for teens. But five is too much and that's why we're investing in even more technology to protect teens.

ELISE PRESTON: A 2019 study found at least 20% of children reported being contacted by an online predator.

It's estimated that there's maybe 500,000 predators online a day. Does that surprise you?

ELLEN BUNKER: Yes and no. The number, yeah. That's very scary to hear that. That there are people out there doing that, no, unfortunately it doesn't surprise me.

ELISE PRESTON: Instagram is also updating its parents guide so that parents have the resources to help their children have a positive experience on the platform. Elise Preston, CBS News, New York.