New Jersey Waitress Denied Tip By Customers Upset About Limited Seating Time

A New Jersey community is rallying to make things right after a waitress was denied a tip by customers who were upset about limited seating times; CBS2's Meg Baker reports.

Video Transcript

- In New Jersey, a waitress is denied a tip after customers were upset about limited seating times. As CBS2's Meg Baker reports, her community is rallying around just to make things right.

MEG BAKER: Beth was working Friday night at the recently opened Glenbrook Brewery in Morristown. She had a table of four, who seemed satisfied with their brews until--

BETH: I notified them at about an hour and 20 minutes that they were approaching their time limit, they got a little upset with me.

MEG BAKER: The brewery, like many other bars and restaurants, has a 90-minute seating time to keep things moving, since current indoor capacity is set at 50%.

HEATH TRABER: It's something we don't like to have to adhere to, but if there's a line outside, we want people to-- everybody, you know, would like to have a chance to enjoy us.

MEG BAKER: This is the check from Beth's table. Tip zero, with a note saying, sorry the server gets screwed on this. Don't kick paying customers out after 90 minutes. Jamie Moore works down the street at Tavern Off the Green. She posted a picture of her friend's non tip.

JAMIE MOORE: The whole thing just kind of like infuriated me. It's been a struggle for all of us. We've been through a lot. You know, we're trying to make the best of the situation.

MEG BAKER: After a picture of the receipt was posted online, the Morristown community jumped in to make things right. The Morristown Stimulus Plan Facebook group was started by Jeff Haag. He collected more than $1,700 for Beth. The group has helped local businesses throughout the pandemic.

JEFF HAAG: Whether it's ordering extra food during the week or even doing donations to and adopt the business program.

BETH: The outpouring of support from the Morristown community is just so overwhelming and so beautiful and so positive.

MEG BAKER: Beth is also a nurse and advancing her nursing education.

BETH: The main reason why [CHUCKLES] I work here, you know, nobody works two jobs for fun, but it's all towards a greater goal.

MEG BAKER: She's put the initial 20% from the bill and is donating the rest of the money back into the community, as a thank you to a town she loves. In Morristown, New Jersey, Meg Baker CBS2 News.