Long Island High School Students' ACT Tests Lost In Transit

Study and preparation has gone down the drain for dozens of students at a Long Island high school. Their ACT tests are lost in transit; CBS2's Kiran Dhillon reports.

Video Transcript

- Study and preparation goes down the drain for dozens of students at a Long Island high school. There ACT tests are lost in transit. CBS 2's Karen Dhillon reports from Mineola.

- For many students taking the ACT college entrance exam is one of the most important parts of the high school experience. Andrew Cunningham studied for weeks has spent hundreds of on a prep course.

- It's a pretty big deal like you want to do the best you can because it's the second time I was trying to get above a certain score. So I was like really stressing about like the second I missed the last time.

- Cunningham is one of 126 juniors at Chaminade high school in Mineola who took the act in April. The tests were then shipped out via FedEx . Many students and parents then were shocked this week when they learned the answer sheets were actually lost in transit.

- I was just like, are you kidding me? Really frustrated. Really angry.

- I felt bad for my son. All that work that went into it, all the money, all the time. I mean, anything now.

- Chaminade high school says the news has been devastating for students.

- Nothing ACT does in any remediation is going to make up for that lost time.

- Some like Cunningham were taking the test for the second or third time, hoping for a slightly better score. And others--

- Some students in recruitment situations are looking for a number to give the coach, so they can be recruited. Now they don't have a number.

- ACT tells CBS 2 News that apologizes to all of the impacted students adding situations like this one are extremely rare. It's offering students the option to retest for free and refunding any associated fees.

ACT adds it will provide students with letters they can give to colleges explaining why their scores are unavailable. Andrew Cunningham plans to test again, but is now worried about how he'll do.

In front of you but does that make up for it or no?

- No, it doesn't really because it's a whole new test, like I thought you really getting the test scores easier one. Now is going to be completely different. It's going to be probably harder.

- He adds nothing will bring back the hours of studying he did or the money spent on his prep course. In Mineola Long Island, Karen Dhillon CBS 2 News.

- We did reach out to FedEx for its response on what happened. We did not receive a statement back.