Long Island High School Students' ACT Tests Lost In Transit

Study and preparation has gone down the drain for dozens of students at a Long Island high school. Their ACT tests are lost in transit; CBS2's Kiran Dhillon reports.

Video Transcript

- Study and preparation goes down the drain for dozens of students at a Long Island high school. Their actually tests are lost in transit. CBS2's Kiran Dhillon reports from Mineola.

KIRAN DHILLON: For many students, taking the ACT college entrance exam is one of the most important parts of the high school experience. Andrew Cunningham studied for weeks and spent hundreds of on a prep course.

ANDREW CUNNINGHAM: It's a pretty big deal. Like, you want to do the best you can. Because it was the second time, I was trying to get above a certain score, so I was like really stressing about like the section I missed the last time.

KIRAN DHILLON: Cunningham is one of 126 juniors at Chaminade High School in Mineola who took the ACT in April. The tests were then shipped out via FedEx. Many students and parents then were shocked this week when they learned the answer sheets were actually lost in transit.

ANDREW CUNNINGHAM: I was just like, are you kidding me? Really frustrated, really angry.

- I felt bad for my son. All that work that went into it, all the money, all the time, doesn't mean anything now.

KIRAN DHILLON: Chaminade High School says the news has been devastating for students.

- Nothing ACT does in any remediation is going to make up for that lost time.

KIRAN DHILLON: Some like Cunningham were taking the test for the second or third time, hoping for a slightly better score. And others.

- Some students in recruitment situations are looking for a number to give the coach so they can be recruited. Now they don't have a number.

KIRAN DHILLON: ACT tells CBS2 News it apologizes to all of the impacted students, adding situations like this one are extremely rare. It's offering students the option to retest for free and refunding any associated fees.

ACT adds it will provide students with letters they can give to colleges explaining why their scores are unavailable. Andrew Cunningham plans to test again, but is now worried about how he'll do.

OK, they refunded you, but does that make up for it? Or no?

ANDREW CUNNINGHAM: No, it doesn't really because it's a whole new test. Like, I thought I did really good on the test, I thought it was easier one. Now it's going to be completely different, it's going to be probably harder.

KIRAN DHILLON: He adds nothing will bring back the hours of studying he did or the money spent on his prep course. In Mineola, Long Island, Kiran Dhillon, CBS2 News.

- We did reach out to FedEx for its response on what happened. We did not receive a statement back.