YouTube CEO apologizes for channel verification mess (updated)

Kris Holt
Contributing Writer
YouTube CEO apologizes for channel verification mess (updated)

YouTube came under fire Thursday after changes to its verification program meant several prominent YouTubers will lose the coveted status. CEO Susan Wojcicki has since apologized for the "frustration and hurt that we caused with our new approach to verification." Update (6:25 PM ET): Wojcicki has announced that currently verified channels will keep their badges without needing to appeal.