Uber tries to reassure customers that it takes safety seriously, following NY Times book excerpt

Connie Loizos
Uber tries to reassure customers that it takes safety seriously, following NY Times book excerpt

It's hard at times not to feel sorry for Uber CEO Dara Khosrowshahi, given all that he inherited when he became the rideshare giant's top boss back in April 2017. Among his many to-do items: take public a money-losing company whose private-market valuation had already soared past what many thought it was worth, clean up the organization's win-at-all-costs image and win over employees who clearly remained loyal to Uber co-founder Travis Kalanick, an inimitable figure who Khosrowshahi was hired to replace. Things are undoubtedly about to get worse, given the fast-upcoming publication of a tell-all book about Uber authored by New York Times reporter Mike Isaac.

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