California DMV to investigate Care by Volvo subscription program

Sven Gustafson
California DMV to investigate Care by Volvo subscription program

The California Department of Motor Vehicles is launching an investigation of Volvo’s Care by Volvo subscription program after a dealership trade group lodged four complaints that the service violates provisions of state franchise and consumer protection laws under the California Vehicle Code. The state’s New Motor Vehicle Board voted unanimously on Aug. 15 to direct the DMV to investigate Care by Volvo and issue a written report on its findings within 180 days. If any violations are found, it could result in disciplinary action against the automaker’s DMV license.