HappyOrNot raises $25M for its customer satisfaction terminals for stores and other locations

Ingrid Lunden
HappyOrNot raises $25M for its customer satisfaction terminals for stores and other locations

Customer experience in the physical world has been getting a major infusion of tech in recent years. Today, one of the brigade of startups that is enhancing that experience further is announcing a round of funding to fuel its growth. HappyOrNot -- which makes both hardware to record whether customers are satisfied or something a little less positive by tapping a face, usually on their way out of a location, and software to parse and analyse the resulting data the comes out of that input -- is today announcing that it has raised $25 million in funding, money that it will use to continue building out its technology and its customer base.